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FORD ROADSIDE ASSISTANCE
Professional help is only a toll free phone call away, 24 hours a day 365 days of
the year to all new Ford owners for a 3 year, unlimited kilometre period, from rst
date of registration. Ford Roadside Assistance staff are fully qualied to assist Ford
owners all the way from providing general advice over the phone, right through to
providing roadside service in the unlikely event of an emergency breakdown.
Ford Roadside Assistance provides unrivalled benets to Ford owners throughout
New Zealand. This is in addition to Ford’s already comprehensive three-year or
100,000 km (whichever occurs rst) manufacturers warranty.
Ford Roadside Assistance is solely dedicated to the support of Ford owners and
provides a comprehensive range of services at no charge.
Phone
0800-15 16 17
FORD ROADSIDE ASSISTANCE BENEFITS
Flat Battery. Our roadside Technician will jump start a at battery or co-
ordinate/arrange battery replacement.
Out of Fuel Situation. We will provide 5 litres of petrol or diesel free of charge
and deliver to your vehicle.
Flat Tyre. We will change a at tyre by tting your spare wheel. (It is a
requirement that you carry a serviceable spare wheel, vehicles tted with a
Temporary Mobility Kit will in the rst instance be transported to the nearest tyre
repair shop or Ford Dealer if required).
Mechanical Breakdown. (excluding accident) As a rst option, a trained
Technician will provide over the phone diagnosis to enable you to become mobile.
If this is not successful a Technician will carry out temporary or minor repairs to
get you going again at the roadside. Should you require roadside assistance, it is
important that you stay with your vehicle. If your vehicle cannot be mobilised at
the roadside, it will be transported to the nearest Ford Dealer or Ford authorised
Service facility.
Tax i. Where your vehicle cannot be mobilised, and must be transported to the
nearest Ford Dealer or Ford authorised Service facility, a taxi ride up to the value
of $50.00 including GST will be provided, to enable you and the other vehicle
occupants to continue your journey.
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