Ford Endura User Manual

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Rental Vehicle (* ** Refer conditions below) To enable you to continue your
journey, a rental car will be provided if your vehicle breaks down when you are
more than 100 km from home due to a mechanical defect which is likely to take
more than 24 hours to repair. The rental car will be provided for up to four days,
up to a maximum value of $120.00 including GST per day, while the vehicle is
being repaired.
Rental car conditions. All rental car costs, including fuel, toll charges,
kilometres, (if not an unlimited kilometre hire), insurance and consumables,
are the customers responsibility. The driver is responsible for any trafc
infringements, which occur whilst driving the rental vehicle.
Accommodation (* ** Refer conditions below) If your vehicle breaks down
when you are more than 100 km from home due to a mechanical defect, which
is likely to take more than 24 hours to repair, accommodation will be provided for
up to three nights, up to a maximum value of $120.00 including GST per night,
while the vehicle is being repaired.
* Excludes vehicles being used for hire and reward (Taxis, & Rental vehicles incl.
Camper Vans)
** Vehicle recovery, rental car or accommodation benets are provided in the
event of a major breakdown of your vehicle which cannot be repaired within 24
hours and when you are more than 100 km from home. For breakdowns within
100 km of home, or if your vehicle could be repaired within 24 hours, elements of
Ford Roadside Assistance will still apply and we will liase with you as to how best
we can assist to repair or recover your vehicle and/or get you home.
NOTE: Ford Roadside Assistance provides either alternative transport (Taxi,
Rental Car) OR Accommodation benets.
Vehicle Repatriation. If when you are more than 100 km from home and
your vehicle breaks down due to a mechanical defect which is likely to take more
than 24 hours to repair, and the vehicle has been transported to the nearest
Ford Dealer or Ford authorised service facility, it will after repair, be repatriated to
your home address or convenient location, whichever is closer.
Emergency Vehicle Access/Replacement of Lost Keys. Where
possible we will re-open the vehicle, or locate and deliver spare keys, or supply
replacement keys. If your vehicle cannot be re-opened or cannot be started, it
will be transported to the nearest Ford Dealer or approved repairer. All expenses
relating to replacement keys are at the driver’s cost.
FORD ROADSIDE ASSISTANCE BENEFITS

Ford Endura Specifications

General

Displacement	2.0L
Cylinders	4
Fuel System	Direct Injection
Transmission	8-speed automatic
Torque	400Nm

Summary

Introduction

Customer Assistance and Service

Customer Assistance

Information on how Ford provides assistance and support to customers.

Your Customer Assistance Action Process

Step-by-step guide for resolving customer queries and concerns.

Dealer Service Centres

Details on the services offered by authorised Ford dealerships.

Ford Roadside Assistance

Ford Roadside Assistance Benefits

Overview of the various services provided by Ford Roadside Assistance.

Vehicle Qualification and Exclusions

Criteria for vehicles eligible for roadside assistance and common exclusions.

Dealer Locations

Northland Dealers

List of Ford dealerships in the Northland region of New Zealand.

Auckland Dealers

List of Ford dealerships in the Auckland region of New Zealand.

Waikato / Bay of Plenty Dealers

Ford dealerships located in the Waikato and Bay of Plenty regions.

Central North Island Dealers

Ford dealerships in the Central North Island of New Zealand.

Lower North Island Dealers

Ford dealerships situated in the Lower North Island of New Zealand.

Upper South Island Dealers

List of Ford dealerships in the Upper South Island of New Zealand.

Central South Island Dealers

Ford dealerships located in the Central South Island of New Zealand.

Lower South Island Dealers

Ford dealerships in the Lower South Island of New Zealand.

Ford Warranties

The Ford Express New Vehicle Warranty

Details of the express warranty for new Ford vehicles.

Definitions

Glossary of terms used within the Ford warranty sections.

Warranty Explanation

Questions and answers to clarify the Ford vehicle warranty.

The Ford Express Parts and Accessories Warranty

Warranty terms for Ford parts and accessories purchased separately.

Five Year Perforation Corrosion Warranty

Coverage for perforation corrosion on the vehicle body for five years.

Capacities and Specifications

Engine Data

Technical specifications for the vehicle's engine.

Fluid Specifications

Recommended fluids for engine oil, brake fluid, coolant, and transmission.

Scheduled Servicing

Scheduled Servicing Plan

A plan outlining service intervals and types (A, B, C).

Peace of Mind Inspection Schedule

Details of the complimentary initial inspection offered by dealers.

'A' Service Schedule

Maintenance tasks for the standard 'A' service.

'B' Service Schedule

Maintenance tasks for the 'B' service, combined with 'A'.

'C' Service Schedule

Maintenance for vehicles operated under severe or unusual conditions.

Additional Scheduled Maintenance Items

Less frequent maintenance operations required at specific intervals.

Explanation of Maintenance Requirements

Detailed explanation of key maintenance tasks and intervals.

Infrequent Usage

Recommendations for servicing vehicles with low annual mileage.

Ford Protect

Ford Protect New Vehicle Extended Mechanical Breakdown Insurance

Information on extended warranty coverage options for new vehicles.