Home > Troubleshooting > Paper Jams > Paper is Jammed inside the Machine
Paper is Jammed inside the Machine
If the machine's control panel or the Status Monitor indicates that there is a jam inside the machine, follow these
steps:
CAUTION
Do not attempt to remove a paper jammed deeply inside the product, particularly a paper wrapped around a
heat roller. Otherwise, it may cause injuries or burns, and even worse, may generate smoke if you keep
operating the product with a paper jammed. Switch off the product promptly and contact your local Fuji Xerox
representative for more information.
1. Leave the machine turned on for 10 minutes for the internal fan to cool the extremely hot parts inside the
machine.
2. Open the front cover.
3. Remove the toner cartridge and drum unit assembly.
WARNING
HOT SURFACE
The machine's internal parts will be extremely hot. Wait for the machine to cool down before touching
them.
4. Pull out the jammed paper slowly.
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