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PR-LN4 Software Guide

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6.3 PROBLEMS IN THE WINDOWS TCP/IP ENVIRONMENT

(1) Unable to print

[Check 1]

If you are using the TCP/IP protocol, use the ping command to check whether there is a response from the IP

address allocated to the PR-LN4.

If there is no response to the ping command, the IP address might not be configured correctly.

Initialize the PR-LN4 to restore the factory default settings. Next, configure the IP address again.

Example: If ping is executed in Command Prompt in Windows 7

When ping xxx.xxx.xxx.xxx is executed using [Start] - [All Programs] - [Accessories] - [Command Prompt]

(Execute with "Administrator"), the following is displayed.

xxx.xxx.xxx.xxx is the IP address of the PR-LN4.

(If there is a response to ping)

Reply from xxx.xxx.xxx.xxx:bytes=32 time<1ms TTL=255

(If there is no response to ping)

Request timed out.

*1) For details on how to restore the PR-LN4 to the factory default settings, refer to "5.3 PR-LN4 WEB PAGE MENU

STRUCTURE" - "Factory default" in "5 CONFIGURING USING A WEB BROWSER".

[Check 2]

The printing destination port of the printer driver you are using might not have been configured.

Check the [Ports] in the [Printer properties].

[Solution 1]

If the computer you are using and the PR-LN4 are not in the same segment, the subnet mask and gateway address

settings need to be configured in the PR-LN4.

Check that the subnet mask and gateway address are configured correctly in the PR-LN4 web page.

[Solution 2]

If there is a DHCP server on the network, then since the IP address is allocated automatically, the IP address

configured in the PR-LN4 may be overwritten by each of the servers.

Please set the DHCP as "Disable", and set IP address again.

Fujitsu PR-LN4 User Manual

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