GE Match User Manual

LX: OPM_MAE_XXX_2K2_3K0_XGB_V020 9 GE DE Match 2200-3000: user manual 2.0 (GB)
GE Digital Energy
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Whenever a malfunction occurs, first check external factors (e.g connections, temperature, humidity or
load) to determine whether the problem is caused by the unit itself or by its environment. Subsequently
check the thermal circuit breaker: it may be tripped. If so: reset it (see 4, fig.1) and be sure that the UPS is
not overloaded.
The following chart is a simple troubleshooting checklist only; if the suggested solution does not succeed,
or if the information is insufficient to solve the problem, please contact your dealer or consult
www.gedigitalenergy.com.
PROBLEM POSSIBLE CAUSE SOLUTION
Connected equipment not
operating properly, buzzer sounds
continuously
Overload causes reduced output
voltage
Reduce load
UPS overload
Reduce load, reset TCB
(4, fig. 1)
Thermal Circuit Breaker (TCB)
tripped
System failure Please contact your dealer or
consult www.gedigitalenergy.com
UPS will not switch on to normal
operation, LED 'on' remains off
(charger off)
Line cord not connected Read 2.2 'Installation'
Connect line cord
Dead socket-outlet, or mains
voltage < approx. 187Vac, or mains
frequency out of tolerance
Contact qualified electrician.
Battery start is possible: see 3.1.2
UPS overtemperature Read 2.1
Allow UPS to cool down
TCB tripped See above
UPS will not switch on to normal
operation, LED 'on' blinks
Mains voltage between 140-
187Vac
Contact qualified electrician
Batteries depleted Allow the UPS to recharge the
batteries
Battery pack not connected Read 2.2 ‘Installation’
Connect battery pack
UPS will not switch to battery
operation
System failure Please contact your dealer or
consult www. gedigitalenergy.com
Shut down by external (software)
command during mains failure
Wait until mains returns
UPS overtemperature Read 2.1
Allow UPS to cool down
Mains failure, battery discharged Wait until mains returns
Programmed shutdown in progress See 3.3.9
UPS switched off automatically
The load is < 5% of the max. load
and no mains power is present.
(No-load shutdown function is
active, see 3.2.3)
Wait until mains returns
LED ‘replace battery’ illuminates,
buzzer is silent
Battery Test just after installation or
mains failure
Allow the UPS to recharge the
batteries
Battery Test shows weak battery Read 6.2, have the batteries
replaced
7 - Troubleshooting

GE Match Specifications