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Monitor User’s Manual
Troubleshooting
Problem Possible Solution(s)
No power •Make sure the power cable is properly
connected to the power source and the
monitor.
•Check the cable and plug to make sure they
are not broken.
•Make sure the monitor is turned on.
No image appears
on the screen
•Make sure the monitor and the computer
are properly connected and both devices are
turned on.
•Make sure you have selected the correct
input source. Refer to page 23 or 33.
•Adjust the Brightness and Contrast settings.
Refer to page 31.
The image does
not ll the entire
screen
•Try dierent Display Mode (aspect ratio)
setting. Refer to page 30.
The colors are
distorted
•Make sure the input signal cable is properly
connected.
•Congure the image related settings. Refer to
page 31.
No sound or
volume is low
•Make sure the headphone cable is properly
connected.
•Adjust the volume level. Refer to page 36.
•Adjust your computer sound related settings.
Note: If the problem persists, please contact our customer service for further
assistance.
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