6-12 Maintenance
P/N 39551-00, Rev. F
Leakage
Current
Haemonetics recommends that leakage current be checked as local regulations
dictate, to assure the machine continues to qualify under this standard. As a pre
-
caution, leakage current should be checked in the event of a blood spill or major
voltage surge in the house electrical system.
Warning! Leakage current is a primary indication of electri-
cal shock hazard. Each MCS+ device is carefully checked dur-
ing final factory inspection to verify that leakage current is less
than less than 100 microamperes at 110 VAC and less than 500
microamperes at 220 VAC.
FIELD SERVICE
Throughout the United States and in many locations worldwide, Haemonetics
maintains a network of factory-trained field service engineers. If a problem
should arise, a blood processing equipment specialist can usually be on-site
within twenty-four hours to evaluate and correct any malfunction. Your field ser
-
vice engineer can also answer any questions about routine maintenance and
quality control. Maintenance contracts are available to ensure that your Hae
-
monetics instrument continues to function well. In the continental U.S., Field
Service may be reached by calling (800) 537-2802.
CLINICAL SERVICES
Installation and
Training
Haemonetics Clinical Specialists proficient in the technical aspects of all Hae-
monetics equipment are available to train personnel in the use of the MCS+ de-
vice. Upon delivery of the MCS+ device, training of the apheresis staff will be
scheduled by your Haemonetics representative. To schedule a Clinical In-Ser
-
vice please contact your local sales representative.
Hot Line Services available for handling emergency telephone calls will depend upon the
country in which the MCS+ device operator is located. In North America, Hae
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monetics has a twenty-four hour, toll-free hot line. A specialist is always avail-
able to answer questions regarding the operation and use of Haemonetics
equipment. The Clinical Hot Line number is (800) 433-3431. The Technical Hot
Line number is (800) 537-2802. Outside North America, the apheresis operator
should contact his or her local Haemonetics representative to determine the ap
-
propriate channel of communication.
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