Harman® • Accentra Owner’s Manual_R40 • 2002 -___ • 11/1519 3-90-08326c
6
Troubleshooting and Frequently Asked Questions
Status light error messages:
3 Blinks:IndicatesthattheESP(ExhaustSensingProbe)
hasfailed,hasabrokenconnection,orhasgoneoutofrange
toomanytimes.Thisrequiresamanualreset*.
4 Blinks: Can occur only in Room Temp Mode and
indicatesRoom Sensing Probefailedor not installed.If a
RoomSensingProbeistheninstalled,thestatuslightwill
automaticallyreset.
NOTE:Unitwillnotstartin"AUTO"withthisstatuserror.
5 Blinks (In Igniter Auto. Mode Only):Indicatesthattheunit
hasfailedtolightwithinthe36minutestartcycle.Toreset-
TurnModeSelectorto"OFF",thenturntoeithermodeagain.)
6 Blinks :Indicatesthatthecontrolhascalculatedpooror
incompletecombustionoccurringformorethan25minutes.
Asixblinkstatusmaybesetifthestoveisallowedtorunout
ofpellets.Toreset,turnmodeselectorto"OFF"thenback
ontothedesiredmode.Iftheunitwasnotoutofpellets,see
Troubleshootingsectionformoredetails.
* Manual reset-disconnectpowercordforafewseconds
andreconnect.IferrorstilloccurscallyourDealer.
A. Error Code Description
B. Frequently Asked Questions
ISSUES SOLUTIONS
1. Metallicnoise. 1. Noiseiscausedbymetalexpandingandcontractingasit
heatsupandcoolsdown,similartothesoundproduced
byafurnaceorheatingduct.Thisnoisedoesnotaffect
theoperationorlongevityofyourappliance.
2. Whiteashbuilduponglass. 2. Thisisnormal.Cleantheglassusinganynon-abrasive
glasscleaner.
3. Glasshasbuildupofblacksoot 3. Excessive build-up of ash. See solution #4. The lower
burn settings will produce more ash, the higher burn
settingsproduceless.Themoreitburnsonlowthemore
frequentcleaningoftheglassisrequired.
4. Glasshasturneddirty. 4. Excessivebuild upof ash.Thelower burn settings will
producemoreash,thehigherburnsettingsproduceless.
Themoreitburnsonlowthemorefrequentcleaningof
theglassisrequired.
5. Firehastallameswithblacktailsandislazy. 5. Thefeedrateneedstobereducedortheburnpotneeds
cleaning. Heat exchanger or exhaust blower needs
cleaning.
6. Smokystart-uporpuffsofsmokefromtheairwash. 6. Either the burnpot is dirty or there is too much fuel at
start-upandnotenoughair.
7. Largeameatstart-up. 7. This is normal. Flame will settle down once the re is
established.
Contact your dealer for additional information regarding operation and troubleshooting. Visit www.harmanstoves.
com to nd dealer.