HELLER AWM500 User Manual

TROUBLESHOOTING
TROUBLE CHECK
The LED indicator does not turn on
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Is the unit plugged in?
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Is the power switch on?
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Has the “Start/Pause” button been pressed?
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Check for power failure
The unit is leaking water
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Check if the hoses are securely connected to the taps.
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Check if the nut is screwed tightly. Refer to installation
instructions.
The unit does not spin
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Lid must be fully closed for washer to spin..
Failed to fill with water.
When the washer is not filled within 16
minutes, it will buzz and indicate “E1”
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Is the tap turned off?
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Is there no water supply?
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Is the water flow too slow
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Is the filter in the inlet water hose blocked?
Lid opened
E2 will occur with either of the
followings:
• When the lid is opened after delay
program is started.
• When the lid is opened during
spinning.
Check the wash load and re-close the lid, press the
“Start/Pause’ button to resume the wash.
Imbalance alarm
The unit will try to balance itself by
adding water and running for a short
time. If it fails to balance after three
attempts, it will buzz and display E3.
Unable to drain
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The highest point of the drain hose must be between 0.7m
to 1.0m above the floor?
If the draining time exceeds 4 minutes,
the washing machine will buzz and
indicate E4
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Is the drain hose frozen of blocked?
Note:
The following variations to the selected program may occur and are normal to improve
washing efficiency.
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Water may be added at the wash or rinse section at the program, to improve washability.
15

HELLER AWM500 Specifications

General

Brand	HELLER
Model	AWM500
Category	Washer
Language	English