Introduction 1-3
Hitachi Compute Rack 220H CRU Replacement Guide
When a failure occurs
The following is an overview of the maintenance tasks you can perform when a
failure occurs on your system.
Figure 1-1: User Maintenance process
Table 1-1: User Maintenance process
Step Process Description
1 Detecting Failure Failure detection in the subsystem.
2 Notifying a failure Failure notification (SNMP, LED).
3
Contacting Hitachi Data
Systems
Contacting Hitachi Data Systems Technical Support and
identify the failed parts.
4 Identify the failed part
5
User orders a replaceable
part
Ordering the parts.
6 Deliver the replaceable part
Replacing the parts after the spare parts arrive and
checking the recovery from the failure.
7
Follow instructions in this
document to replace the
failed part.
8 Return the failed part Return the replaced parts.
6. Deliver the replaceable part
3. Contacting Hitachi Data Systems
5. User orders a replaceable part
8. Return the failed part
in this document to
replace the failed part.
4. Identify the failed part