Hitachi Virtual Storage Platform E Series User Manual

Reference
code Description Section
Alert level
(Severity) Host report
Notes:
1. xxx: Indicates the drive location. For the correspondence of CDEV number, RDEV number, and
the disk drive number, see Obtaining drive box and drive numbers (on page 29) .
2. xx = 01: An error was detected while dedupe and compression is being performed.
xx = 02: An error was detected while capacity saving-enabled DP-VOLs were being deleted
without blocking or formatting processing.
3. "Recovered from ENC temporary failure successfully" (cf14xx) indicates that "SAS PORT
BLOCK" (cf12xx) occurred due to a temporary failure of ENC at the location indicated by the
SAS-PORT number (xx) was recovered automatically. Therefore, no action by service personnel
is required. However, if the SAS-PORT number indicated by SAS PORT BLOCK (cf12xx) is
dierent from the one in cf14xx, action must be taken by service personnel.
4. These SIMs might be handled by users. For details, contact customer support.
Obtaining drive box and drive numbers
For certain SIM reference codes, the last three digits of a reference code (in hexadecimal)
can be converted to the number of the drive box and drive where the error occurred.
Procedure
1. Convert the last three digits of a reference code from hexadecimal to decimal.
For example, A9E in hexadecimal is 2,718 in decimal.
2. Divide the the number in step 1 by 64. The quotient is the drive box number and the
remainder is the drive number.
For example, 2,718 / 64 = 42 with a remainder of 30. Therefore, The drive box
number is 42 and the drive number is 30.
Examples
The following table provides examples of trap reference codes and their corresponding
drive box and drive numbers.
Hexadecima
l trap value
Decimal
value
Decimal value / 64
Drive box
number
Drive
numberQuotient Remainder
A9E 2,718 42 30 DB-42 HDD42-30
436 1,078 16 54 DB-16 HDD16-54
BFB 3,067 47 59 DB-47 HDD47-59
Obtaining drive box and drive numbers
Chapter 2: SIM code lists
SIM Reference Guide for VSP E Series, and VSP G130, G/F350, G/F370, G/F700, G/F900 29

Hitachi Virtual Storage Platform E Series Specifications

General

Brand	Hitachi
Model	Virtual Storage Platform E Series
Category	Storage
Language	English