17
Possible Errors Running Network Diagnostics
Errors may occur either while tracing the connection to a given Redir or while testing the service at a given
Redir. The following list highlights the most common errors. Please contact the AlarmNet Technical Assis-
tance Center (TAC) for help regarding any errors NOT listed below:
Testing Redir x
FAIL before Gtwy
While tracing the connection to Redir x, the trace fails before ever reach-
ing the local gateway (router).
Testing Redir x
FAIL at Gtwy
While tracing the connection to Redir x, the trace fails after reaching the
local gateway (router).
Testing Redir x
FAIL at Pvt IP
While tracing the connection to Redir x, the trace fails after reaching the
private IP.
Testing Redir x
FAIL on IP Addr
While tracing the connection to Redir x, the trace fails after reaching the
public IP.
Redir x
ERR:Proxy 18
After a successful trace to Redir x, the test of the network service timed
out without a response.
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