19
WARRANTY
2 YEAR LIMITED WARRANTY
WHAT THIS WARRANTY COVERS
When used and maintained in normal Commercial use and in accordance with the Owner’s Guide your Hoover
®
Commercial charger and battery are warranted against original defects in material and workmanship for 2 year
limited warranty from date of purchase (the “Warranty Period”). During the Warranty Period, Hoover Commercial
will provide labor and parts, at no cost to you, to correct any such defect in your CH93619 that was purchased
in the United States, at a U.S. Military Exchange, or in Canada. Hoover Commercial also reserves the right to
provide you with a replacement product(s) or refund, in Hoover Commercial’s discretion, in order to satisfy the
terms of this warranty.
HOW TO MAKE A WARRANTY CLAIM
If this product is not as warranted, take or send the product to a Hoover
®
Commercial Authorized Warranty
Service Dealer along with proof of purchase. For an automated referral to authorized service outlets, phone:
1-888-768-2014
OR visit Hoover
®
Commercial online at www.hoovercommercial.com. For additional assistance
or information concerning this Warranty or the availability of warranty service outlets, phone
1-888-768-2014
,
Mon-Fri 8am-5pm EST.
WHAT THIS WARRANTY DOES NOT COVER
Certain parts for your
Hoover
®
Commercial product require replacement in the ordinary course of use due to
normal wear. These items include belts, agitator roll sleeves, agitator bearings, brushes, bags, lters and bulbs.
These parts are not covered by this Warranty. This Warranty also does not cover: improper maintenance of the
product, damage due to misuse, acts of God, nature, vandalism or other acts beyond the control of
Hoover
®
Commercial
, owner’s acts or omissions, use outside the country in which the product was initially purchased,
resale of the product by the original owner, defects or damages caused by repair or alteration by anyone other than
an Authorized
Hoover
®
Commercial
Warranty Service Dealer.
Hoover
®
Commercial
reserves the right to inspect
any alleged defective product and make nal decisions on any warranty claim. This warranty does not cover pick
up, delivery, transportation or house calls. However, if you mail your product to a
Hoover
®
Commercial
Authorized
Warranty Service Dealer for warranty service, cost of shipping will be paid one way.
OTHER IMPORTANT TERMS
This Warranty is not transferable and may not be assigned. This Warranty shall be governed and construed under
the laws of the state of North Carolina. The Warranty Period will not be extended by any replacement or repair
performed under this Warranty. THIS WARRANTY IS THE EXCLUSIVE WARRANTY AND REMEDY PROVIDED
BY HOOVER
®
COMMERCIAL. ALL OTHER WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING WARRANTIES
OF MERCHANTABILITY OR FITNESS FOR PARTICULAR PURPOSE, ARE DISCLAIMED. IN NO EVENT WILL
HOOVER
®
BE LIABLE FOR ANY SPECIAL, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY KIND
OR NATURE TO OWNER OR ANY PARTY CLAIMING THROUGH OWNER, WHETHER BASED IN CONTRACT,
NEGLIGENCE, TORT OR STRICT PRODUCTS LIABILITY OR ARISING FROM ANY CAUSE WHATSOEVER. Some
states do not allow the exclusion of consequential damages, so the above exclusion may not apply to you. This
warranty gives you specic rights; you may also have others that vary from state to state.
Wand is difcult
to push or won’t
move forward
1. Incorrect Floor Tool. 1. Check that the Carpet Tool is being used for
carpet and Hard Floor Tool is being used for
hard oors.
2. Adjust angle of oor tool by tilting up,
making easier to push.
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