12
4. TROUBLESHOOTING
If a minor problem occurs, it usually can be solved quite easily when the cause is found by using the
checklist below.
Any other servicing should be done by an authorized service representative.
WARNING
! !
To reduce risk of personal injury - unplug cleaner before servicing.
PROBLEM POSSIBLE CAUSE POSSIBLE SOLUTION
Vacuum cleaner
won’t pick up
3. Refer to Maintenance section regarding the
dirt cup - p. 8
Dust escaping
from the vacuum
1. The filters may not be
installed correctly.
1. Refer to Maintenance section regarding the
filters - p. 9
2. The dirt cup may be
incorrectly installed.
2. Remove the Dirt Cup from the unit by
pressing the Dirt Cup Release Button and
reattach it to the unit, ensuring it is locked
firmly back into place.
3. The filters may be clogged: 3. Refer to Maintenance section regarding the
filters - p. 9
The vacuum
cleaner not run
1. It may not be plugged into the
electrical outlet correctly.
1. Ensure that the plug is pushed into the
electrical outlet securely.
2. The electrical outlet may not
be working.
2. Check the fuse or breaker in home and
consult an electrician.
3. The motor Thermostat may
have tripped.
3. Switch off and unplug the vacuum cleaner.
Leave for 30 minutes before switching the
vacuum cleaner back on.
Power nozzle
agitator brushroll
won’t run
1. Hose power cord not firmly
plugged in.
1. Plug firmly into receptacle on cleaner base.
2. Broken or worn belt. 2. Replace belt.
3. Brushroll switch set to “OFF”. 3. Set Brushroll switch to “ON”.
4. Thermal Protector activated. 4. See “Service” section in manual.
Nozzle won’t pick
up
1. Blockage in nozzle connector. 1. Remove blockage.
2. Agitator brushroll not running. 2. See section “Agitator brushroll won’t run”
3. Agitator brushroll brushes
worn.
3. Replace brushes.
Accessories won’t
pick up properly
1. The accessory may be
blocked.
1. Refer to Maintenance section regarding
clearing blockages - p. 10
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