Product support
For additional information on using your monitor, go to http://www.hp.com/support. Select Find your
product, and then follow the on-screen instructions.
NOTE: The monitor user guide, reference material, and drivers are available at http://www.hp.com/support.
Here you can:
●
Chat online with an HP technician
NOTE: When support chat is not available in a particular language, it is available in English.
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Locate an HP service center
Preparing to call technical support
If you cannot solve a problem using the troubleshooting tips in this section, you may need to call technical
support. Have the following information available when you call:
●
Monitor product number
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Monitor serial number
●
Purchase date on invoice
●
Conditions under which the problem occurred
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Error messages received
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Hardware conguration
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Name and version of the hardware and software you are using
Locating the rating labels
The rating labels on the monitor provide the product number and serial number. You may need these
numbers when contacting HP about the monitor model. The two rating labels are located on the rear of the
monitor.
Product support 17
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