HP Compaq 2710p Getting Started

Quick troubleshooting
The computer is unable to start up
When the computer is turned on, the power light turns on. If the computer
and the power light are not turned on when you slide the power switch,
adequate power may not be available to the computer.
The following suggestions may help you determine why the computer will
not start up:
●
If the computer is plugged into an AC outlet, be sure that the AC outlet
is providing adequate power by plugging another electrical device into
the outlet.
●
If the power light on the front of the computer is blinking rapidly, replace
the AC adapter with one having a higher power rating.
NOTE: Use only the AC adapter provided with this computer or one
approved for this computer.
●
If the computer is running on battery power or is plugged into an
external power source other than an AC outlet, plug the computer into
an AC outlet using the AC adapter. Be sure that the power cord and
AC adapter connections are secure.
●
If the computer is running on battery power, try the following
procedures in the sequence provided, until startup occurs:
◦
If the battery light on the front of the computer is blinking, the
battery has reached a low battery level, which may not allow the
computer to start up. Plug the computer into an AC outlet using
the AC adapter, start the computer, and allow the battery to
charge.
◦
Remove the primary battery and optional accessory battery (if
applicable) and plug the computer into an AC outlet using the AC
adapter. If you can turn the computer on, one of the batteries may
need to be replaced.
28 Chapter 5 Troubleshooting

HP Compaq 2710p Specifications

General

Tjunction	100 °C
FSB Parity	No
Processor cache	2 MB
Processor cores	2
System bus rate	- GT/s
Processor family	Intel® Core™2 Duo
Processor socket	LGA 3647 (Socket P)
Processor codename	Merom
Processing Die size	143 mm²
Processor frequency	1.33 GHz
Processor cache type	L2
Processor lithography	65 nm
Processor manufacturer	Intel
Processor front side bus	533 MHz
Processor operating modes	64-bit
Thermal Design Power (TDP)	10 W
Number of Processing Die Transistors	291 M
HDD speed	4200 RPM
Optical drive type	DVD Super Multi
Total storage capacity	120 GB
Display diagonal	12.1 \
Display resolution	1280 x 800 pixels
Native aspect ratio	16:10
Internal memory	2 GB
Memory clock speed	667 MHz
Internal memory type	DDR2-SDRAM
Discrete graphics card	Yes
Discrete graphics card model	Intel® GMA X3100
Maximum graphics card memory	0.384 GB
Type	PC
Modem speed	56 Kbit/s
Dimensions (WxDxH)	290 x 212 x 28.2 mm
Wireless technology	802.11a/b/g/draft-n, a/b/g, b/g
Bluetooth version	2.0+EDR
Operating system installed	Windows Vista Business
Number of battery cells	6
Serial ports quantity	0
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Processor ARK ID	33920
Processor package size	35 x 35 mm
Country of origin	China

Weight and Dimensions

Depth	290 mm
Width	212 mm
Height	28.2 mm
Weight	1650 g