Troubleshooting
■ The manufacturer and model of the printer or other
accessories connected to the computer.
■ Operating system version number and registration number.
To display the operating system version number and
registration number, select Start > Help and Support >
System Information. (On some models, the registration
number may be identified in the Operating System table as
the Product Id).
Contact Customer Care by e-mail
or telephone
If the computer is connected to the Internet, select Start > Help
and Support to get help by e-mail or to access the Customer
Care telephone numbers.
3–8 Getting Started
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