HP E27 G5 User Manual

1
Table of Contents
1 Getting started ............................................................................................................................................................................................... 2
Important safety information ............................................................................................................................................................... 2
Important service information and precautions .................................................................................................................................. 2
RoHS (2002/95/EC) requirements ...................................................................................................................................................... 3
General descriptions .............................................................................................................................................................................. 3
Firmware updates ................................................................................................................................................................................... 3
Before returning the repaired product to the customer .................................................................................................................... 3
2 Monitor features ............................................................................................................................................................................................ 4
Features .................................................................................................................................................................................................... 4
Front components .................................................................................................................................................................................. 6
Rear components .................................................................................................................................................................................... 7
Locating the serial number and product number ............................................................................................................................... 8
3 Illustrated parts catalog ................................................................................................................................................................................. 9
How to order parts ............................................................................................................................................................................... 11
4 Removal and replacement procedures ...................................................................................................................................................... 12
Preparation for disassembly ................................................................................................................................................................ 12
Rear Cover ............................................................................................................................................................................................. 13
Power board .......................................................................................................................................................................................... 18
Connector repair ................................................................................................................................................................................... 19
DP connector CN502 ............................................................................................................................................................. 21
HDMI connector CN501 ....................................................................................................................................................... 22
USB UP connector CN105 .................................................................................................................................................... 23
USB1\ 2 connector CN104\CN106 .................................................................................................................................... 23
USB 3\4 connector CN1004\CN1005 ................................................................................................................................ 24
Function test ......................................................................................................................................................................................... 25
Support and troubleshooting .............................................................................................................................................................. 26
Index ...................................................................................................................................................................................................... 27

HP E27 G5 Specifications

General

Color gamut	99 %
Pixel pitch	0.31 x 0.31 mm
Screen shape	Flat
Display diagonal	27 \
Anti-glare screen	Yes
Display technology	LED
Native aspect ratio	16:9
Vertical scan range	50 - 75 Hz
Maximum refresh rate	75 Hz
Contrast ratio (typical)	1000:1
Display number of colors	16.7 million colors
Display brightness (peak)	300 cd/m²
Supported graphics resolutions	640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800 (WXGA), 1440 x 900 (WXGA+), 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080)
HDMI version	1.4
DisplayPort version	1.2
USB upstream port type	USB Type-B
USB Type-A downstream ports quantity	4
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	50 W
Power consumption (standby)	0.5 W
Power consumption (typical)	30 W
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
Package depth	160 mm
Package width	699 mm
Package height	446 mm
Package weight	10880 g
Pivot angle	-90 - 90 °
Tilt angle range	-5 - 20 °
Height adjustment	150 mm
Panel mounting interface	100 x 100 mm
Product color	Black
Country of origin	China
Market positioning	Business
Sustainability certificates	ENERGY STAR

Weight and Dimensions

Depth (with stand)	227 mm
Width (with stand)	612 mm
Height (with stand)	546 mm
Weight (with stand)	6960 g
Depth (without stand)	4.5 mm
Width (without stand)	611.7 mm
Height (without stand)	363.3 mm
Weight (without stand)	4830 g