HP Elite Slice G2 Service Manual

Helpful hints ........................................................................................................................................................ 60
Solving general problems .................................................................................................................................... 61
Solving power problems ...................................................................................................................................... 64
Solving audio problems ....................................................................................................................................... 64
Solving keyboard and mouse problems .............................................................................................................. 66
Solving hardware installation problems ............................................................................................................. 67
Solving Network Problems .................................................................................................................................. 68
Solving memory problems .................................................................................................................................. 70
Solving USB ash drive problems ........................................................................................................................ 71
Solving Internet access problems ....................................................................................................................... 72
Solving software problems .................................................................................................................................. 73
7 POST error messages and diagnostic front panel LEDs and audible codes ......................................................... 74
POST numeric codes and text messages ............................................................................................................. 74
Interpreting system validation diagnostic front panel LEDs and audible codes ................................................ 79
8 Password security and resetting CMOS .......................................................................................................... 82
Resetting the password jumper .......................................................................................................................... 82
Clearing and resetting the BIOS ........................................................................................................................... 84
9 Using HP PC Hardware Diagnostics ................................................................................................................ 86
Using HP PC Hardware Diagnostics Windows ..................................................................................................... 86
Downloading HP PC Hardware Diagnostics Windows ....................................................................... 86
Downloading the latest HP PC Hardware Diagnostics Windows version ....................... 87
Downloading HP Hardware Diagnostics Windows by product name or number
(select products only) ..................................................................................................... 87
Installing HP PC Hardware Diagnostics Windows ............................................................................. 87
Using HP PC Hardware Diagnostics UEFI ............................................................................................................. 87
Starting HP PC Hardware Diagnostics UEFI ....................................................................................... 88
Downloading HP PC Hardware Diagnostics UEFI to a USB ash drive .............................................. 88
Downloading the latest HP PC Hardware Diagnostics UEFI version .............................. 88
Downloading HP PC Hardware Diagnostics UEFI by product name or number
(select products only) ..................................................................................................... 88
Using Remote HP PC Hardware Diagnostics UEFI settings (select products only) ............................................. 89
Downloading Remote HP PC Hardware Diagnostics UEFI ................................................................. 89
Downloading the latest Remote HP PC Hardware Diagnostics UEFI version ................. 89
Downloading Remote HP PC Hardware Diagnostics UEFI by product name or
number ............................................................................................................................ 89
Customizing Remote HP PC Hardware Diagnostics UEFI settings .................................................... 89
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HP Elite Slice G2 Specifications

General

Bus type	DMI3
Processor cache	6 MB
Processor model	i5-7500T
Processor threads	4
Processor frequency	2.7 GHz
Processor cache type	L3
Processor manufacturer	Intel
Processor boost frequency	3.3 GHz
Number of processors installed	1
Configurable TDP-down frequency	1.7 GHz
ECC	No
Internal memory	8 GB
Memory clock speed	2400 MHz
Internal memory type	DDR4-SDRAM
Maximum internal memory	- GB
Memory layout (slots x size)	2 x 4 GB
SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
SSD interface	NVMe
Storage media	SSD
SSD form factor	M.2
Total storage capacity	128 GB
Intel Identity Protection Technology version	1.00
Sustainability certificates	ENERGY STAR
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 630
Maximum on-board graphics card memory	64 GB
Antenna type	2x2
Bluetooth version	4.2
Top Wi-Fi standard	Wi-Fi 5 (802.11ac)
WLAN controller model	Intel Dual Band Wireless-AC 8260
Ethernet LAN data rates	10, 100, 1000 Mbit/s
USB 2.0 ports quantity	0
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	2
Chassis type	USFF
Product color	Black
Country of origin	China
Audio chip	Conexant CX7501
Product type	PC
Motherboard chipset	Intel® Q170
Operating system installed	Windows 10 IoT Enterprise
HP segment	Business
Power supply	90 W

Weight and Dimensions

Width	165 mm
Height	112 mm
Weight	1520 g
Package depth	596 mm
Package width	203 mm
Package height	273 mm
Package weight	6670 g