HP EliteBook x360 830 G8 User Manual

9 Using HP PC Hardware Diagnostics
You can use the HP PC Hardware Diagnostics utility to determine whether your computer hardware is running
properly. The three versions are HP PC Hardware Diagnostics Windows, HP PC Hardware Diagnostics UEFI
(Unied Extensible Firmware Interface), and (for select products only) Remote HP PC Hardware Diagnostics
UEFI, a rmware feature.
Using HP PC Hardware Diagnostics Windows (select products
only)
HP PC Hardware Diagnostics Windows is a Windows-based utility that allows you to run diagnostic tests to
determine whether the computer hardware is functioning properly. The tool runs within the Windows
operating system to diagnose hardware failures.
If HP PC Hardware Diagnostics Windows is not installed on your computer, rst you must download and install
it. To download HP PC Hardware Diagnostics Windows, see Downloading HP PC Hardware Diagnostics
Windows on page 66.
Using an HP PC Hardware Diagnostics Windows hardware failure ID code
When HP PC Hardware Diagnostics Windows detects a failure that requires hardware replacement, a 24-digit
failure ID code is generated for select component tests. For interactive tests, such as keyboard, mouse, or
audio and video palette, you must perform troubleshooting steps before you can receive a failure ID.
▲ You have several options after you receive a failure ID:
● Click Next to open the Event Automation Service (EAS) page, where you can log the case.
– or –
● Scan the QR code with your mobile device, which takes you to the EAS page, where you can log the
case.
– or –
● Click the box next to the 24-digit failure ID to copy your failure code and send it to support.
Accessing HP PC Hardware Diagnostics Windows
After HP PC Hardware Diagnostics Windows is installed, you can access it from HP Help and Support, HP
Support Assistant, or the Start menu.
Accessing HP PC Hardware Diagnostics Windows from HP Help and Support (select products only)
After HP PC Hardware Diagnostics Windows is installed, follow these steps to access it from HP Help and
Support.
1. Select the Start button, and then select HP Help and Support.
2. Select HP PC Hardware Diagnostics Windows.
3. When the tool opens, select the type of diagnostic test that you want to run, and then follow the on-
screen instructions.
Using HP PC Hardware Diagnostics Windows (select products only) 65

HP EliteBook x360 830 G8 Specifications

General

Color gamut	72 %
RGB color space	NTSC
Display diagonal	13.3 \
Anti-glare screen	Always gives an optimal view, even in direct sunlight.
Display brightness	400 cd/m²
Native aspect ratio	16:9
Display diagonal (metric)	33.8 cm
Processor cache	8 MB
Processor cores	4
Processor model	i5-1135G7
Processor family	Intel® Core™ i5
Processor threads	8
Configurable TDP-up	28 W
Processor frequency	2.4 GHz
Processor cache type	L3
Configurable TDP-down	12 W
Processor manufacturer	Intel
Processor boost frequency	4.2 GHz
Configurable TDP-down frequency	0.9 GHz
ECC	No
Memory slots	1x SO-DIMM
Internal memory	16 GB
Memory clock speed	3200 MHz
Memory form factor	SO-DIMM
Internal memory type	DDR4-SDRAM
Maximum internal memory	- GB
Memory layout (slots x size)	1 x 16 GB
SSD capacity	The Solid State Drive's storage capacity in Gigabytes.
SSD interface	PCI Express, NVMe
Storage media	SSD
Total storage capacity	512 GB
Number of SSDs installed	1
Battery weight	213 g
Battery capacity	53 Wh
Number of battery cells	3
Form factor	Convertible (Folder)
Product type	Hybrid (2-in-1)
Product color	Silver
Country of origin	China
Market positioning	Premium
Pointing device	Clickpad
Input device model	Clavier HP Premium
Keyboard special features	Étanche
Operating system architecture	64-bit
HP segment	Business
HP front camera	HP Webcam HD IR
HP speaker type	HP Dual Speakers
HP Security tools	Absolute persistence module; HP DriveLock and Automatic DriveLock; HP Secure Erase; Power-on authentication; Preboot authentication; TPM 2.0 embedded security chip shipped with Windows 10 (Common Criteria EAL4+ Certied); HP Sure Click; Windows Defender; HP Sure Sense; BIOS Update via Network; Support for chassis padlocks and cable lock devices; HP Sure Start Gen6; HP BIOSphere Gen6; HP Client Security Manager Gen7
HP Management tools	HP Driver Packs; HP System Software Manager (SSM); HP BIOS Cong Utility (BCU); HP Client Catalog; HP Manageability Integration Kit Gen4; HP Client Management Script Library (download)
HP Software provided	HP Connection Optimizer; HP Image Assistant; HP Hotkey Support; HP Noise Cancellation Software; HP Support Assistant; Buy Office (Sold separately); HP Power Manager; HP WorkWell; myHP; HP Privacy Settings; HSA Fusion for Commercial; HSA Telemetry for Commercial; Touchpoint Customizer for Commercial; HP Notications; HP QuickDrop; Tile App; HP Wireless Button Drive
AC adapter power	65 W
Discrete graphics card model	Not available
On-board graphics card model	Intel Iris Xe Graphics
Number of built-in speakers	2
Front camera HD type	HD
Front camera signal format	720p
MIMO type	Multi User MIMO
Antenna type	2x2
Bluetooth version	5.0
Top Wi-Fi standard	Wi-Fi 6 (802.11ax)
WLAN controller model	Intel Wi-Fi 6 AX201
Charging port type	USB Type-C
USB 2.0 ports quantity	-

Weight and Dimensions

Depth	205 mm
Width	307.5 mm
Height	17.9 mm
Weight	1350 g