HP EliteOne 800 G3 User Manual

System setup utility reports unprogrammed EEPROM.
Cause Solution
Unprogrammed EEPROM. Contact an authorized service provider.
Solving memory problems
If you encounter memory problems, some common causes and solutions are listed in the following table.
CAUTION: Power may still be supplied to the DIMMs when the computer is turned o (depending on the
Management Engine (ME) settings). To avoid damage to the DIMMs or the system board, you must unplug the
computer power cord before attempting to reseat, install, or remove a memory module.
For those systems that support ECC memory, HP does not support mixing ECC and non-ECC memory.
Otherwise, the computer will not boot the operating system.
NOTE: The memory count will be aected by congurations with the Management Engine (ME) enabled. The
ME uses 8MB of system memory in single channel mode or 16MB of memory in dual-channel mode to
download, decompress, and execute the ME rmware for Out-of-Band (OOB), third-party data storage, and
other management functions.
System will not boot or does not function properly after installing additional memory modules.
Cause Solution
A memory module is not installed in the DIMM1 or XMM1 socket. Ensure that a memory module is installed in the DIMM1 or XMM1
socket on the system board. This socket must be populated with a
memory module.
Memory module is not the correct type or speed grade for the
system or the new memory module is not seated properly.
Replace module with the correct industry-standard device for the
computer. On some models, ECC and non-ECC memory modules
cannot be mixed.
Out of memory error.
Cause Solution
You have run out of memory to run the application. Check the application documentation to determine the memory
requirements.
Memory count during POST is wrong.
Cause Solution
The memory modules may not be installed correctly. Check that the memory modules have been installed correctly and
that proper modules are used.
Integrated graphics may use system memory. No action required.
Solving memory problems 95

HP EliteOne 800 G3 Specifications

General

Tcase	71 °C
Bus type	DMI3
Stepping	R0
Processor code	SR2BX
Processor cache	6 MB
Processor cores	4
Processor model	i5-6500
System bus rate	8 GT/s
Processor family	Intel® Core™ i5
Processor series	Intel Core i5-6500 Desktop series
Processor socket	LGA 1151 (Socket H4)
Processor codename	Skylake
Processor frequency	3.2 GHz
Processor cache type	Smart Cache
Processor lithography	14 nm
Processor manufacturer	Intel
Conflict-Free processor	Yes
Processor front side bus	- MHz
PCI Express slots version	3.0
Processor boost frequency	3.6 GHz
Processor operating modes	64-bit
PCI Express configurations	1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)	65 W
Maximum number of PCI Express lanes	16
Memory types supported by processor	DDR3L-SDRAM, DDR4-SDRAM
Memory voltage supported by processor	1.35 V
Memory clock speeds supported by processor	2133, 1333, 1600, 1866 MHz
Memory bandwidth supported by processor (max)	34.1 GB/s
Maximum internal memory supported by processor	64 GB
Discrete graphics card	No
On-board graphics card ID	1912
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 530
Maximum on-board graphics card memory	1.74 GB
On-board graphics card OpenGL version	4.4
On-board graphics card base frequency	350 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	1050 MHz
Number of displays supported (on-board graphics)	3
Color gamut	72 %
RGB color space	NTSC
Display diagonal	23.8 \
Native aspect ratio	16:9
Product type	All-in-One PC
Motherboard chipset	Intel® Q270
Memory slots	2
Internal memory	8 GB
Memory slots type	SO-DIMM
Memory clock speed	2400 MHz
Internal memory type	DDR4-SDRAM
Maximum internal memory	32 GB
Memory layout (slots x size)	1 x 8 GB
SSD capacity	256 GB
SSD interface	PCI Express
Storage media	SSD
Optical drive type	DVD-RW
Card reader integrated	-
Number of storage drives installed	1
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
USB 3.2 Gen 1 (3.1 Gen 1) Type-A ports quantity	6
USB 3.2 Gen 2 (3.1 Gen 2) Type-A ports quantity	0
Product color	Black, Silver
Country of origin	China
Antenna type	2x2
Wi-Fi standards	Wi-Fi 5 (802.11ac)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
AC adapter power	180 W
Recovery operating system	Windows 10 Pro
Operating system installed	Windows 7 Professional
Scalability	1S
Processor ARK ID	88184
Processor package size	37.5 x 37.5 mm
Supported instruction sets	SSE4.2, AVX 2.0, SSE4.1
Thermal solution specification	PCG 2015C
Intel Identity Protection Technology version	1.00

Weight and Dimensions

Depth (with stand)	53.8 mm
Width (with stand)	539.6 mm
Height (with stand)	314.8 mm
Weight (with stand)	6030 g