HP ENVY 14 Maintenance And Service Guide

Restore and recovery
Restoring to a previous system restore point
Sometimes installing a software program causes your computer or Windows to behave unpredictably.
Usually uninstalling the software fixes the problems. If uninstalling does not fix the problems, you can
restore the computer to a previous system restore point (created at an earlier date and time).
To restore to a previous system restore point, when the computer was running correctly:
1. Select Start > Control Panel > System and Security > System.
2. In the left pane, click System Protection.
3. Click the System Protection tab.
4. Click System Restore, and follow the on-screen instructions.
Restoring specific files
If files are accidentally deleted from the hard disk and they can no longer be restored from the Recycle Bin, or
if files become corrupt, restoring specific files is useful. Restoring specific files is also useful if you ever
choose to recover the original system using HP Recovery Manager. You can only restore specific files that you
have backed up before.
Restoring specific files using Windows Backup and Restore
Windows allows you to restore files that were backed up using Windows Backup and Restore:
1. Select Start > Control Panel > System and Security > Backup and Restore.
2. Follow the on-screen instructions to restore your backup.
NOTE: Windows includes the User Account Control feature to improve the security of the computer. You
may be prompted for your permission or password for tasks such as installing software, running utilities, or
changing Windows settings. See Help and Support for more information.
Recovering the original system using HP Recovery Manager
HP Recovery Manager software allows you to repair or recover the computer to its original factory state.
What you need to know
●
HP Recovery Manager recovers only software that was installed at the factory. For software not
provided with this computer, you must either download the software from the manufacturer's website
or reinstall the software from the disc provided by the manufacturer.
●
A system recovery should be used as a final attempt to correct computer issues. If you have not already
tried restore points (see
Restoring to a previous system restore point on page 90) and partial restores
(see
Restoring specific files on page 90), try them before using HP Recovery Manager to recover your
system.
●
A system recovery must be performed if the computer hard drive fails or if all attempts to correct any
functional computer issues fail.
90 Chapter 11 Backing up, restoring, and recovering in Windows 7

HP ENVY 14 Specifications

General

Bus type	DMI
Stepping	C2
Tjunction	105 °C
Processor cache	3 MB
Processor cores	2
System bus rate	2.5 GT/s
Processor family	Intel® Core™ i5
Processor series	Intel Core i5-500 Mobile Series
Processor socket	BGA 956
Processor threads	4
Processor codename	Arrandale
Processing Die size	81 mm²
Processor frequency	2.4 GHz
Processor cache type	Smart Cache
Processor lithography	32 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	2.0
Processor boost frequency	2.93 GHz
Processor operating modes	64-bit
ECC supported by processor	No
PCI Express configurations	1x16
Thermal Design Power (TDP)	35 W
CPU multiplier (bus/core ratio)	18
Maximum number of PCI Express lanes	16
Number of Processing Die Transistors	382 M
Motherboard chipset	Intel® HM55 Express
HDD speed	7200 RPM
HDD interface	SATA
Optical drive type	DVD Super Multi
Card reader integrated	Yes
Total storage capacity	500 GB
Compatible memory cards	MMC, SD
Display diagonal	14.5 \
Display resolution	1600 x 900 pixels
Native aspect ratio	16:9
Memory slots	2x SO-DIMM
Internal memory	4 GB
Internal memory type	DDR3-SDRAM
Maximum internal memory	8 GB
Memory layout (slots x size)	2 x 2 GB
Discrete graphics card model	AMD Radeon HD 5650
Maximum graphics card memory	2.714 GB
On-board graphics card model	Intel® HD Graphics
On-board graphics card base frequency	500 MHz
On-board graphics card dynamic frequency (max)	766 MHz
Type	PC
Power supply type	AC
Wireless technology	Wi-Fi
Graphics card family	AMD
Compliance industry standards	IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
Cabling technology	10/100/1000Base-T(X)
Networking features	Gigabit Ethernet
Operating system installed	Windows 7 Home Premium
Sustainability certificates	ENERGY STAR
AC adapter power	90 W
Number of battery cells	8
Charging port type	DC-in jack
USB 2.0 ports quantity	3
Ethernet LAN (RJ-45) ports	1
VGA (D-Sub) ports quantity	0
Cable lock slot type	Kensington
Product color	Black
Country of origin	China
Pointing device	Touchpad
Processor ARK ID	47341
Processor package size	rPGA 37.5x 37.5, BGA 34x28 mm
Graphics & IMC lithography	45 nm
Supported instruction sets	SSE4.1/4.2
Intel® Turbo Boost Technology	1.0
Physical Address Extension (PAE)	36 bit

Weight and Dimensions

Depth	237 mm
Width	356 mm
Weight	2380 g
Height (rear)	28.2 mm
Height (front)	27.7 mm