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HP ENVY 14 Maintenance And Service Guide

HP ENVY 14
109 pages
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Top cover
NOTE: The top cover spare part kit includes the keyboard and cable.
Description Spare part number
Top cover in black finish (includes keyboard and keyboard cable):
For use in the United States 767376-001
For use in Latin America 767376-161
For use in Taiwan 767376-AB1
For use in South Korea 767376-AD1
Top cover with backlit keyboard in black finish (includes keyboard and keyboard cable):
For use in the United States 786464-001
For use in Latin America 786464-161
For use in Taiwan 786464-AB1
For use in South Korea 786464-AD1
IMPORTANT: Make special note of each screw and screw lock size and location during removal
and replacement
Before removing the top cover, follow these steps:
1. Shut down the computer.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet and
then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 31), and then remove the following components:
Optical drive (see
Optical drive on page 32)
Remove the top cover:
1. Close the display and turn the computer upside down.
Component replacement procedures 39

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HP ENVY 14 Specifications

General IconGeneral
Bus typeDMI
SteppingC2
Tjunction105 °C
Processor cache3 MB
Processor cores2
System bus rate2.5 GT/s
Processor familyIntel® Core™ i5
Processor seriesIntel Core i5-500 Mobile Series
Processor socketBGA 956
Processor threads4
Processor codenameArrandale
Processing Die size81 mm²
Processor frequency2.4 GHz
Processor cache typeSmart Cache
Processor lithography32 nm
Processor manufacturerIntel
Processor front side bus- MHz
PCI Express slots version2.0
Processor boost frequency2.93 GHz
Processor operating modes64-bit
ECC supported by processorNo
PCI Express configurations1x16
Thermal Design Power (TDP)35 W
CPU multiplier (bus/core ratio)18
Maximum number of PCI Express lanes16
Number of Processing Die Transistors382 M
Motherboard chipsetIntel® HM55 Express
HDD speed7200 RPM
HDD interfaceSATA
Optical drive typeDVD Super Multi
Card reader integratedYes
Total storage capacity500 GB
Compatible memory cardsMMC, SD
Display diagonal14.5 \
Display resolution1600 x 900 pixels
Native aspect ratio16:9
Memory slots2x SO-DIMM
Internal memory4 GB
Internal memory typeDDR3-SDRAM
Maximum internal memory8 GB
Memory layout (slots x size)2 x 2 GB
Discrete graphics card modelAMD Radeon HD 5650
Maximum graphics card memory2.714 GB
On-board graphics card modelIntel® HD Graphics
On-board graphics card base frequency500 MHz
On-board graphics card dynamic frequency (max)766 MHz
TypePC
Power supply typeAC
Wireless technologyWi-Fi
Graphics card familyAMD
Compliance industry standardsIEEE 802.3, IEEE 802.3u, IEEE 802.3ab
Cabling technology10/100/1000Base-T(X)
Networking featuresGigabit Ethernet
Operating system installedWindows 7 Home Premium
Sustainability certificatesENERGY STAR
AC adapter power90 W
Number of battery cells8
Charging port typeDC-in jack
USB 2.0 ports quantity3
Ethernet LAN (RJ-45) ports1
VGA (D-Sub) ports quantity0
Cable lock slot typeKensington
Product colorBlack
Country of originChina
Pointing deviceTouchpad
Processor ARK ID47341
Processor package sizerPGA 37.5x 37.5, BGA 34x28 mm
Graphics & IMC lithography45 nm
Supported instruction setsSSE4.1/4.2
Intel® Turbo Boost Technology1.0
Physical Address Extension (PAE)36 bit
Weight and Dimensions IconWeight and Dimensions
Depth237 mm
Width356 mm
Weight2380 g
Height (rear)28.2 mm
Height (front)27.7 mm

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