15 Frequently asked questions
I am having trouble turning on the Travel Companion. What
should I do?
Travel Companion appears to have problems with the battery. Please perform the following checks:
●
Is the battery charged?
●
Is the battery properly installed?
I have trouble charging my battery. What should I do?
If you have trouble charging your battery, please perform the following checks:
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Is the battery charger correctly plugged into the battery charger socket on the Travel Companion?
●
Is the power cord of the charger damaged?
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Is the battery very old? If yes, replace with a new battery and try again.
I am having trouble turning on the Travel Companion. What should I do? 31