4-2
Troubleshooting IDM
IDM Events
IDM Events
The IDM Events window is used to view and manage IDM events generated
by the IDM application or the IDM Agent installed on a RADIUS server. This
window helps you quickly identify IDM-related problems in your network.
To view the IDM events, click the Events tab in the IDM Home display.
The Events window works similarly to the PCM Events window. It lists IDM
events currently contained in the database. The default listing event is cate-
gorized by the level of severity.
Sortable columns of information are available for each event:
Column Heading Description
Source This column contains the name or IP address of the component or
device that generated the event.
Severity The Severity column shows the severity of each event. Events are
categorized into five levels of severity.
Status The Status column identifies whether the event has been
acknowledged. A check mark in the blue square indicates that the
event has been acknowledged.
NOTE: The Status column shows only unacknowledged events if
events are deleted automatically after being acknowledged. See IDM
Event Settings for additional information.
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