30
Troubleshooting
Caution When exchanging a Management Module between an E8206 zl switch and
an E8212 zl switch, the switch software must be updated. See “E8200 zl
Management Module Dependencies” on page 9 for more information.
Troubleshooting
One of the primary tools for troubleshooting the switch modules are the LEDs
on the front of the switch and on the modules. Refer to “LED Behavior” on
page 24 for a description of the normal LED behavior. Also, refer to the switch
Installation and Getting Started Guide f
or m
ore detailed troubleshooting
information for the switch.
Customer Support Services
If you are having any trouble with your module or switch, Hewlett-Packard
offers support 24 hours a day, seven days a week through the use of a number
of automated electronic services. See the Customer Support/Warranty booklet
located on the HP networking products Web site, www.hp.com/networking/
support. Additionally, your HP-authorized network reseller can also provide
you with assistance, both with services they offer and with services offered
by
HP
.
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