HP M27fw User Manual

15
Function test
After repair, be sure to confirm that all functions are working.
Support and troubleshooting
The following table lists possible problems, the possible cause or each problem, and the recommended
solutions.
Table 4-1: Function test
Test item Operating description Tool used
HDMI test Confirm whether image displays correctly
on the monitor.
Computer or DVD player
VGA test Confirm whether image displays correctly
on the monitor.
Computer or DVD player
Table
4-2: Solving common problems
Problem Possible cause Solution
Screen is blank or video is
flashing.
Power cord is disconnected. Connect the power cord.
Monitor is off. Power the power button.
NOTE: If pressing the Power button has no
effect, press and hold the power button for 10
seconds to disable the Power button lockout
feature.
Video cable is improperly connected. Connect the video cable properly.
System is in Sleep mode. Press any key on the keyboard or move the
mouse to exit Sleep mode.
Video card is incompatible. Open the OSD menu and select the Input
Control menu. Set Auto-Switch Input to Off
and manually select the input
Image appears blurred,
indistinct, or too dark.
Brightness is too low.
Open the OSD menu and select Brightness to
adjust the brightness scale as needed.
Check Video Cable is
displayed on screen.
Monitor video cable is disconnected.
Connect the appropriate video signal cable
between the computer and monitor. Be sure
that the computer power is off while you
connect the video cable.
Input Signal Out of
Range is displayed on
screen.
Video resolution and/or refresh rate
are set higher than what the monitor
supports.
Change the settings to a supported setting.
The monitor is off, but it
did not seem to enter into
Sleep mode.
The monitor’s power saving control is
disabled.
Open the OSD menu and select Power
Control > Auto-Sleep Mode and set auto-
sleep to On.
On-Screen Menus are
Locked is displayed.
The monitor’s OSD lock function is
enabled.
Press and hold the Menu button on the front
bezel to 10 seconds to disable the OSD
lockout function.
Power Button is Locked
is
Displayed
The monitor’s power button is locked.
Press and hold the power button for 10
seconds to disable the power button lock
function.

HP M27fw Specifications

General

Color depth	8 bit
Color gamut	99 %
Screen shape	Flat
Display diagonal	27 \
Surface hardness	3H
Anti-glare screen	Yes
Native aspect ratio	16:9
Vertical scan range	48 - 75 Hz
Maximum refresh rate	75 Hz
Contrast ratio (typical)	1000:1
Display diagonal (metric)	68.6 cm
Display brightness (typical)	300 cd/m²
Supported graphics resolutions	640 x 480 (VGA), 720 x 400, 800 x 600 (SVGA), 1024 x 768 (XGA), 1280 x 1024 (SXGA), 1280 x 720 (HD 720), 1280 x 800, 1440 x 900, 1600 x 900, 1680 x 1050 (WSXGA+), 1920 x 1080 (HD 1080)
HDMI version	1.4
AC input voltage	100 - 240 V
AC input frequency	50 - 60 Hz
Power consumption (max)	23 W
Power consumption (standby)	0.5 W
Power consumption (typical)	16 W
Operating temperature (T-T)	5 - 35 °C
Operating relative humidity (H-H)	20 - 80 %
Package depth	126 mm
Package width	690 mm
Package height	430 mm
Package weight	5800 g
Tilt angle range	-5 - 25 °
Product color	Silver, White
Market positioning	Home

Weight and Dimensions

Depth (with stand)	188.2 mm
Width (with stand)	607.9 mm
Height (with stand)	437.3 mm
Depth (without stand)	34.2 mm
Height (without stand)	356 mm
Weight (without stand)	3200 g