Solving Problems with Your Computer
Recovering and Reinstalling Software
Reference Guide 127
4. Connect the AC adapter to the notebook.
5. Connect any cables or equipment needed to connect to the Internet.
6. Click Start, Programs (or All Programs), HP e-Diagtools, e-Diagtools for Windows.
7. Click Update, select Download New and click OK. Follow the instructions that
appear. Once the update process begins, do not interrupt it.
The first time you make an Internet connection from this program, click Change
Settings in the Connect window to define your connection settings.
8. When the process is completed, reset the system: insert a pin or straightened paper
clip into the recess on the left side of the computer, underneath the PC card eject
buttons.
BIOS updates are also available from the HP Customer Care web site
(www.hp.com/go/support).
To recover an application
If you remove an application from your hard disk and later decide you want it back, or if
you accidentally delete application files, you can reinstall the original software. The
setup programs for most of the applications that were factory-installed on your system
are included on your hard drive in c:\hp\programs. Each application has its own folder
that includes a file of instructions (readme.txt).
A few factory-installed applications do not have installation programs on the hard drive.
If your computer came with one of these applications (for example, Microsoft Works,
Microsoft Encarta, or Microsoft Money), you can reinstall it by using the appropriate
CD-ROM.
Note
The Recovery CD restores all the software that was originally on your HP notebook PC,
but the recovery program erases the hard drive in the process. Therefore, to reinstall
only specific applications and not the original system, do not use the Recovery CD.
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