HP Pavilion 17 User Manual

Using HP PC Hardware Diagnostics (UEFI)
HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run
diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs
outside the operating system so that it can isolate hardware failures from issues that are caused by
the operating system or other software components.
To start HP PC Hardware Diagnostics UEFI:
1. Turn on or restart the computer, quickly press esc, and then press f2.
The BIOS searches three places for the diagnostic tools, in the following order:
a. Connected USB drive
NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 126.
b. Hard drive
c. BIOS
2. When the diagnostic tool opens, use the keyboard arrow keys to select the type of diagnostic
test you want to run, and then follow the on-screen instructions.
NOTE: If you need to stop a diagnostic test, press esc.
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device
NOTE: Instructions for downloading HP PC Hardware Diagnostics (UEFI) are provided in English
only.
There are two options to download HP PC Hardware Diagnostics to a USB device:
Option 1: HP PC Diagnostics homepage— Provides access to the latest UEFI version
1. Go to
http://hp.com/go/techcenter/pcdiags.
2. Click the UEFI Download link, and then select Run.
Option 2: Support and Drivers page—Provides downloads for a specific product for earlier and later
versions
1. Go to
http://www.hp.com.
2. Point to Support, located at the top of the page, and then click Download Drivers.
3. In the text box, enter the product name, and then click Go.
– or –
Click Find Now to let HP automatically detect your product.
4. Select your computer model, and then select your operating system.
5. In the Diagnostic section, click HP UEFI Support Environment.
– or –
Click Download, and then select Run.
126 Chapter 7 Windows – Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI)

HP Pavilion 17 Specifications

General

Bus type	DMI
Stepping	L1
Tjunction	90 °C
Processor cache	3 MB
Processor cores	2
Processor model	i3-3110M
System bus rate	5 GT/s
Processor family	Intel® Core™ i3
Processor series	Intel Core i3-3100 Mobile Series
Processor socket	BGA 1023
Processor threads	4
Processor codename	Ivy Bridge
Processor frequency	2.4 GHz
Processor cache type	Smart Cache
Processor lithography	22 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	2.0
Processor operating modes	64-bit
ECC supported by processor	No
PCI Express configurations	1x16, 2x8, 1x8+2x4
Thermal Design Power (TDP)	35 W
CPU multiplier (bus/core ratio)	24
Maximum number of PCI Express lanes	16
Motherboard chipset	Intel HM76 Express
Memory slots	2x SO-DIMM
Internal memory	6 GB
Memory clock speed	1600 MHz
Memory form factor	SO-DIMM
Internal memory type	DDR3-SDRAM
Maximum internal memory	- GB
Memory layout (slots x size)	1 x 2 + 1 x 4 GB
HDD size	2.5 \
HDD speed	5400 RPM
HDD interface	SATA
Storage media	HDD
Optical drive type	DVD Super Multi DL
Card reader integrated	Yes
Total storage capacity	500 GB
Compatible memory cards	MMC, SD
Number of HDDs installed	1
Number of SSDs installed	0
Display surface	Gloss
Display diagonal	17.3 \
Display resolution	1600 x 900 pixels
Native aspect ratio	16:9
Display number of colors	16.78 million colors
Disc types supported	CD, DVD
On-board graphics card ID	0x166
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 4000
On-board graphics card family	Intel® HD Graphics
On-board graphics card memory	1.65 GB
On-board graphics card base frequency	650 MHz
On-board graphics card dynamic frequency (max)	1000 MHz
Audio system	DTS Sound+
Front camera resolution	1280 x 720 pixels
WWAN	Not installed
Data network	Not supported
Wi-Fi standards	802.11b, 802.11g, Wi-Fi 4 (802.11n)
Cabling technology	10/100Base-T(X)
Top Wi-Fi standard	Wi-Fi 4 (802.11n)
Ethernet LAN data rates	10, 100 Mbit/s
Charging port type	DC-in jack
Headphone connectivity	3.5 mm
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Keyboard layout	-
Pointing device	Touchpad
Operating system installed	Windows 8
Form factor	Clamshell
Product type	Laptop
Product color	Black, Silver
Country of origin	China
Processor code	SR0N2
Processor ARK ID	65700
Processor package size	37.5 x 37.5 (rPGA988B); 31 x 24 (BGA1023) mm
Supported instruction sets	AVX
Intel Identity Protection Technology version	1.00
Battery life (max)	- h
Number of battery cells	6
AC adapter power	65 W
AC adapter frequency	50 - 60 Hz
AC adapter input voltage	100 - 240 V
AC adapter output current	3.42 A
AC adapter output voltage	19 V
Cables included	AC
Operating altitude	0 - 3050 m
Non-operating altitude	0 - 4570 m
Storage temperature (T-T)	-15 - 60 °C
Operating temperature (T-T)	5 - 35 °C
Storage relative humidity (H-H)	10 - 90 %
Operating relative humidity (H-H)	20 - 85 %
Sustainability certificates	RoHS, EPEAT Silver, ENERGY STAR

Weight and Dimensions

Depth	267 mm
Width	420 mm
Height	32.8 mm
Weight	2900 g