Service and Support
Getting Support for Your Pavilion PC
Setup Guide 53
•
Electronic manuals
•
Troubleshooting solutions
Viewing the Tips and Troubleshooting File
If you are experiencing a specific problem with your Pavilion Notebook, review the Tips
and Troubleshooting file located on the Web site. To view the Tips and Troubleshooting
file:
1.
Go to the www.hp.com/notebooksWeb site.
2.
Click Pavilion Notebook PCs.
3.
Click the Technical Support button.
4.
Choose the Pavilion N3100 Series.
5.
Select your Pavilion Notebook model.
6.
Click Manuals.
7.
Locate the Tips and Troubleshooting manual, and then do one of the following:
•
To open the file in a browser window, click the guide name.
-or-
•
To save the file to disk, right-click the guide name and choose Save Target As.
Follow the on-screen instructions.
Note
The above steps were accurate at the time this was written. Due to the dynamic nature of
Web sites, the specific steps above may not match exactly what you see on the site.
To get support from the HP Customer Care Web site
Another Web site useful to Pavilion owners is HP Customer Care: www.hp.com/cpso-
support/guide/home.html. This Web site provides information about:
•
Self-help tools, such as bulletin boards, CD-ROM subscriptions, and service parts
information
•
The basic services included with your warranty, as well as descriptions of enhanced
and custom services
•
Obtaining software updates when you don’t have a modem
•
Support telephone numbers for HP products
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