Chapter 7: Troubleshooting and Support 93
Chapter 7:
Troubleshooting and
Support
This chapter contains information on the following topics:
z Resetting the camera.
z Possible problems, causes, and solutions.
z Error messages on the camera.
z Error messages on the computer.
z Self-diagnostic tests on the camera.
z How to get assistance from HP.
Resetting the Camera
If your camera does not respond when you press any buttons,
you can try resetting the camera in the following way:
1 Open the battery door on the bottom of the camera and
remove all four batteries.
2 Leave the batteries out of the camera for at least 10 minutes.
3 Reinsert the batteries and close the battery door.
4 Turn the camera back on. You will probably be prompted to
set the date and time again.
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