HP proone 400 g2 User Manual

Solving hard drive problems
Hard drive error occurs.
Cause Solution
Hard disk has bad sectors or has failed. 1. In Windows 7, click Start, click Computer, and right-click on
a drive. Select Properties, and then select the Tools tab.
Under Error-checking click Check Now.
In Windows 8.1, on the Start screen type e, and then select
File Explorer from the list of applications. In the left
c
olumn, expand Computer, right-click on a drive, select
Properties, and then select the Tools tab. Under Error
checking click Check.
In Windows 10, type file in the taskbar search box, and
then select
File Explorer from the list of applications. In the
left column, expand This PC, right-click on a drive, select
Properties, and then select the Tools tab. Under Error
checking click Check.
2
.
Use a utility to locate and block usage of bad sectors. If
nec
essary, reformat the hard disk.
Disk transaction problem.
Cause Solution
Either the directory structure is bad or there is a problem with a
le.
In Windows 7, click
Start, expand Computer, and right-click on a
drive. Select Properties, and then select the Tools tab. Under
Error-checking click Check Now.
In Windows 8.1, on the Start screen type e, and then click File
Explorer
from the list of applications. In the left column, expand
Computer, right-click on a drive, select Properties, and then
select the Tools tab. Under Error checking click Check.
In Windows 10, type file in the taskbar search box, and then
select
File Explorer from the list of applications. In the left
column, expand This PC, right-click on a drive, select Properties,
and then select the Tools tab. Under Error checking click Check.
Drive not found
(identied).
Cause Solution
Cable could be loose. Check cable connections.
The system may not have automatically recognized a newly
installed device.
See reconguration directions in the
Solving Hardware
Installation Problems on page 105 section. If the system still
doe
s not recognize the new device, check to see if the device is
listed within Computer Setup. If it is listed, the probable cause is a
driver problem. If it is not listed, the probable cause is a hardware
problem.
If this is a newly installed drive, run the Computer Setup utility
and try adding a POST delay under Advanced > Boot Options.
92 Chapter 7 Troubleshooting without diagnostics

HP proone 400 g2 Specifications

General

Panel type	TN
Screen shape	Flat
LED backlight	Yes
Display diagonal	20 \
Display resolution	1600 x 900 pixels
Native aspect ratio	16:9
Recovery operating system	Windows 10 Pro
Operating system installed	Windows 7 Professional
Operating system architecture	64-bit
Product type	All-in-One PC
Motherboard chipset	Intel® H110
Tcase	66 °C
Bus type	DMI3
Stepping	S0
Processor code	SR2HE
Processor cache	3 MB
Processor cores	2
Processor model	i3-6100T
System bus rate	8 GT/s
Processor family	Intel® Core™ i3
Processor series	Intel Core i3-6100 Desktop series
Processor socket	LGA 1151 (Socket H4)
Processor threads	4
Processor codename	Skylake
Processor frequency	3.2 GHz
Processor cache type	Smart Cache
Processor lithography	14 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	3.0
PCI Express configurations	2x8, 1x8+2x4, 1x16
Thermal Design Power (TDP)	35 W
Maximum number of PCI Express lanes	16
Memory types supported by processor	DDR3L-SDRAM, DDR4-SDRAM
Memory voltage supported by processor	1.35 V
Memory channels supported by processor	Dual
Memory clock speeds supported by processor	1333, 1600, 1866, 2133 MHz
Memory bandwidth supported by processor (max)	34.1 GB/s
Maximum internal memory supported by processor	64 GB
Internal memory	8 GB
Memory slots type	SO-DIMM
Memory clock speed	2133 MHz
Internal memory type	DDR4-SDRAM
Maximum internal memory	16 GB
Memory layout (slots x size)	1 x 4 GB
HDD speed	7200 RPM
HDD interface	SATA
Storage media	HDD
Optical drive type	DVD Super Multi
Total storage capacity	500 GB
Compatible memory cards	Not supported
Number of HDDs installed	1
On-board graphics card ID	1912
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 530
Maximum on-board graphics card memory	1.74 GB
On-board graphics card OpenGL version	4.4
On-board graphics card base frequency	350 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	950 MHz
Number of displays supported (on-board graphics)	3
Audio system	DTS Studio Sound
AC adapter power	90 W
Total megapixels	1 MP
Camera resolution	1920 x 1080 pixels
Wi-Fi standards	Wi-Fi 5 (802.11ac)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity	0
Sustainability certificates	ENERGY STAR
Product color	Silver
Country of origin	China
Scalability	1S
Processor ARK ID	90734
Processor package size	37.5 x 37.5 mm
Supported instruction sets	SSE4.1, AVX 2.0, SSE4.2
Thermal solution specification	PCG 2015A
Intel Secure Key Technology version	1.00
Intel Stable Image Platform Program (SIPP) version	0.00

Weight and Dimensions

Depth (with stand)	347.5 mm
Width (with stand)	496.71 mm
Height (with stand)	58.7 mm
Weight (with stand)	5450 g