HP proone 400 g2 User Manual

Solving Hardware Installation Problems
You may need to recongure the computer when you add or remove hardware, such as an additional drive or
expansion card. If you install a plug and play device, Windows automatically recognizes the device and
congures the computer. If you install a non-plug and play device, you must recongure the computer after
completing installation of the new hardware. In Windows, use the Add Hardware Wizard and follow the
instructions that appear on the screen.
To open the Add Hardware Wizard, open a Command Prompt and open hdwwiz.exe.
WARNING! When the computer is plugged into an AC power source, voltage is always applied to the system
board. To reduce the risk of personal injury from electrical shock and/or hot surfaces, be sure to disconnect
the power cord from the wall outlet and allow the internal system components to cool before touching.
Table 7-1 Solving Hardware Installation Problems
A new device is not recognized as part of the system.
Cause Solution
Device is not seated or connected properly. Ensure that the device is properly and securely connected and
that pins in the connector are not bent down.
Cable(s) of new external device are loose or power cables are
unplugged.
Ensure that all cables are properly and securely connected and
that pins in the cable or connector are not bent down.
Power switch of new external device is not turned on. Turn o the computer, turn on the external device, then turn on
the computer to integrate the device with the computer system.
When the system advised you of changes to the conguration,
you did not accept them.
Reboot the computer and follow the instructions for accepting the
changes.
A plug and play board may not automatically congure when
added if the default conguration conicts with other devices.
Use Windows Device Manager to deselect the automatic settings
for the board and choose a basic conguration that does not
cause a resource conict. You can also use Computer Setup to
recongure or disable devices to resolve the resource conict.
To access Device Manager in Windows 7, click Start, select Control
Panel, and then select Device Manager.
To access Device Manager in Windows 8.1, from the Start screen,
type c, select Control Panel from the list of applications, and then
select Device Manager.
To access Device Manager in Windows 10, type device
manager in the taskbar search box, and then select Device
Man
ager
from the list of applications.
USB ports on the computer are disabled in Computer Setup. Run the Computer Setup utility and ensure that Device available
is selected for appropriate USB ports under Advanced > Port
Options.
Computer will not start.
Cause Solution
Wrong memory modules were used in the upgrade or memory
modul
es were installed in the wrong location.
1
.
Review the documentation that came with the system to
det
ermine if you are using the correct memory modules and
to verify the proper installation.
Solving Hardware Installation Problems 105

HP proone 400 g2 Specifications

General

Panel type	TN
Screen shape	Flat
LED backlight	Yes
Display diagonal	20 \
Display resolution	1600 x 900 pixels
Native aspect ratio	16:9
Recovery operating system	Windows 10 Pro
Operating system installed	Windows 7 Professional
Operating system architecture	64-bit
Product type	All-in-One PC
Motherboard chipset	Intel® H110
Tcase	66 °C
Bus type	DMI3
Stepping	S0
Processor code	SR2HE
Processor cache	3 MB
Processor cores	2
Processor model	i3-6100T
System bus rate	8 GT/s
Processor family	Intel® Core™ i3
Processor series	Intel Core i3-6100 Desktop series
Processor socket	LGA 1151 (Socket H4)
Processor threads	4
Processor codename	Skylake
Processor frequency	3.2 GHz
Processor cache type	Smart Cache
Processor lithography	14 nm
Processor manufacturer	Intel
Processor front side bus	- MHz
PCI Express slots version	3.0
PCI Express configurations	2x8, 1x8+2x4, 1x16
Thermal Design Power (TDP)	35 W
Maximum number of PCI Express lanes	16
Memory types supported by processor	DDR3L-SDRAM, DDR4-SDRAM
Memory voltage supported by processor	1.35 V
Memory channels supported by processor	Dual
Memory clock speeds supported by processor	1333, 1600, 1866, 2133 MHz
Memory bandwidth supported by processor (max)	34.1 GB/s
Maximum internal memory supported by processor	64 GB
Internal memory	8 GB
Memory slots type	SO-DIMM
Memory clock speed	2133 MHz
Internal memory type	DDR4-SDRAM
Maximum internal memory	16 GB
Memory layout (slots x size)	1 x 4 GB
HDD speed	7200 RPM
HDD interface	SATA
Storage media	HDD
Optical drive type	DVD Super Multi
Total storage capacity	500 GB
Compatible memory cards	Not supported
Number of HDDs installed	1
On-board graphics card ID	1912
Discrete graphics card model	Not available
On-board graphics card model	Intel® HD Graphics 530
Maximum on-board graphics card memory	1.74 GB
On-board graphics card OpenGL version	4.4
On-board graphics card base frequency	350 MHz
On-board graphics card DirectX version	12.0
On-board graphics card dynamic frequency (max)	950 MHz
Number of displays supported (on-board graphics)	3
Audio system	DTS Studio Sound
AC adapter power	90 W
Total megapixels	1 MP
Camera resolution	1920 x 1080 pixels
Wi-Fi standards	Wi-Fi 5 (802.11ac)
Ethernet LAN data rates	10, 100, 1000 Mbit/s
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity	0
Sustainability certificates	ENERGY STAR
Product color	Silver
Country of origin	China
Scalability	1S
Processor ARK ID	90734
Processor package size	37.5 x 37.5 mm
Supported instruction sets	SSE4.1, AVX 2.0, SSE4.2
Thermal solution specification	PCG 2015A
Intel Secure Key Technology version	1.00
Intel Stable Image Platform Program (SIPP) version	0.00

Weight and Dimensions

Depth (with stand)	347.5 mm
Width (with stand)	496.71 mm
Height (with stand)	58.7 mm
Weight (with stand)	5450 g