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HP proone 400 g2 User Manual

HP proone 400 g2
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Printer prints garbled information.
Cause Solution
The cables may not be connected properly. Reconnect all cables.
Printer memory may be overloaded. Reset the printer by turning it o for one minute, then turn it back
on.
Printer will not print.
Cause Solution
The printer may be out of paper. Check the paper tray and rell it if it is empty.
Solving keyboard and mouse problems
If you encounter keyboard or mouse problems, see the documentation that came with the equipment and to
the common causes and solutions listed in the following table.
A wireless keyboard/mouse is not working correctly. Symptoms include lagging mouse movement, jumpy mouse/keyboard, or no
function of mouse/keyboard and external drive.
Cause Solution
If your computer is equipped with USB 3.0 ports, connected USB
3.0 devices can interfere with the wireless keyboard USB receiver.
Connect the wireless keyboard USB receiver to a USB 2.0 port that
is separated from ports with USB 3.0 devices. If you still
experience interference, you may have to place the connectors
farther apart using an external USB hub.
Keyboard commands and typing are not recognized by the computer.
Cause Solution
Keyboard connector is not properly connected. Shut down the computer, reconnect the keyboard to the back of
the computer, and then restart the computer.
Program in use has stopped responding to commands. Shut down your computer using the mouse and then restart the
computer.
Keyboard needs repairs. See the Worldwide Limited Warranty for terms and conditions.
Computer is in Sleep state. Press the power button to resume from Sleep state.
CAUTION: When attempting to resume from Sleep date, do not
hold down the power button for more than four seconds.
Otherwise, the computer will shut down and you will lose any
unsaved data.
Mouse does not respond to movement or is too slow.
Cause Solution
Mouse connector is not properly plugged into the back of the
computer.
Shut down the computer using the keyboard.
Windows 7:
Solving keyboard and mouse problems 103

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HP proone 400 g2 Specifications

General IconGeneral
Panel typeTN
Screen shapeFlat
LED backlightYes
Display diagonal20 \
Display resolution1600 x 900 pixels
Native aspect ratio16:9
Recovery operating systemWindows 10 Pro
Operating system installedWindows 7 Professional
Operating system architecture64-bit
Product typeAll-in-One PC
Motherboard chipsetIntel® H110
Tcase66 °C
Bus typeDMI3
SteppingS0
Processor codeSR2HE
Processor cache3 MB
Processor cores2
Processor modeli3-6100T
System bus rate8 GT/s
Processor familyIntel® Core™ i3
Processor seriesIntel Core i3-6100 Desktop series
Processor socketLGA 1151 (Socket H4)
Processor threads4
Processor codenameSkylake
Processor frequency3.2 GHz
Processor cache typeSmart Cache
Processor lithography14 nm
Processor manufacturerIntel
Processor front side bus- MHz
PCI Express slots version3.0
PCI Express configurations2x8, 1x8+2x4, 1x16
Thermal Design Power (TDP)35 W
Maximum number of PCI Express lanes16
Memory types supported by processorDDR3L-SDRAM, DDR4-SDRAM
Memory voltage supported by processor1.35 V
Memory channels supported by processorDual
Memory clock speeds supported by processor1333, 1600, 1866, 2133 MHz
Memory bandwidth supported by processor (max)34.1 GB/s
Maximum internal memory supported by processor64 GB
Internal memory8 GB
Memory slots typeSO-DIMM
Memory clock speed2133 MHz
Internal memory typeDDR4-SDRAM
Maximum internal memory16 GB
Memory layout (slots x size)1 x 4 GB
HDD speed7200 RPM
HDD interfaceSATA
Storage mediaHDD
Optical drive typeDVD Super Multi
Total storage capacity500 GB
Compatible memory cardsNot supported
Number of HDDs installed1
On-board graphics card ID1912
Discrete graphics card modelNot available
On-board graphics card modelIntel® HD Graphics 530
Maximum on-board graphics card memory1.74 GB
On-board graphics card OpenGL version4.4
On-board graphics card base frequency350 MHz
On-board graphics card DirectX version12.0
On-board graphics card dynamic frequency (max)950 MHz
Number of displays supported (on-board graphics)3
Audio systemDTS Studio Sound
AC adapter power90 W
Total megapixels1 MP
Camera resolution1920 x 1080 pixels
Wi-Fi standardsWi-Fi 5 (802.11ac)
Ethernet LAN data rates10, 100, 1000 Mbit/s
USB 2.0 ports quantityUSB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
USB 3.2 Gen 1 (3.1 Gen 1) Type-C ports quantity0
Sustainability certificatesENERGY STAR
Product colorSilver
Country of originChina
Scalability1S
Processor ARK ID90734
Processor package size37.5 x 37.5 mm
Supported instruction setsSSE4.1, AVX 2.0, SSE4.2
Thermal solution specificationPCG 2015A
Intel Secure Key Technology version1.00
Intel Stable Image Platform Program (SIPP) version0.00
Weight and Dimensions IconWeight and Dimensions
Depth (with stand)347.5 mm
Width (with stand)496.71 mm
Height (with stand)58.7 mm
Weight (with stand)5450 g

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