v Quick Code Reference document that details program code, utilities, and
documentation included in the ship group
Hardcopy installation instructions
Your shipment includes hardcopy installation instructions for the technical
service representatives who install your storage system.
Engineering changes (if applicable)
IBM occasionally releases engineering changes (ECs) to correct problems or
provide more support. If released, these ECs are included in your shipment
for the technical service representative to install.
Customer components
IBM provides media and documents that are intended for you to keep.
v License and warranty documents
v READ ME FIRST for IBM products
v Quick Code Reference, which includes a listing of customer publications and
media that is provided with the storage system
v Customer publications CDs: One CD contains PDFs of customer publications
and the other CD contains PDFs of license and warranty documents.
Service components
IBM provides service-related media and documents with your storage system.
Keep the following components with your storage system so that technical service
representatives can use them when they service your storage system.
Service media
Your delivery includes the following media for technical service representatives to
use:
v Operating system media
v Management console media:
– Management console critical backup SDHC memory card
– Dump, trace, statesave SDHC memory card, which technical support
representatives use for extracting statesave information during service
v A program temporary fix (PTF) CD for the operating system
v Service documents CD, which includes the following documentation: DS8000
service documentation and the DS8000 parts catalog.
198 DS8880 Introduction and Planning Guide