description when following the procedure described in the Symbolic FRU
documentation, you should end up with a hardware FRU, code update, or
directions to call your next level of support.
Each reference code also has an associated Priority Code. The first digit of the
reference code in the table below gives the priority.
v Mandatory priority reference codes start with either a 4, 5,or7. You should
replace all mandatory failing items before the next IPL.
v High priority reference codes start with either a 8, 9,orB. A FRU with a high
priority has a high probability of resolving the problem. Replace high priority
failing items in order, one at a time with an IPL in between.
v Low priority reference codes start with either a C, D,orF. A FRU with a low
priority has a low probability of resolving the problem. Replace low priority
failing items after replacement of mandatory and high priority items.
The second part of the FRU information is the type number. This will be used in
combination with the Failing Item information to determine the Part Number from
the Type, Model, and Part Number list. If the failing item is given as a Symbolic
FRU, go to the Symbolic FRU section to determine the failing part. Then go to the
tables in the Locations and Addresses section for the physical mapping of the
information in the Location column.
For more on the Failing Item column entries, see Table 2. System Processor Failing
Items Details, which follows the reference code table below.
Table 1. (B427) System Processor Reference Codes
Reference Code Description/Action Perform all actions before exchanging Failing Items Failing Item
4001 System Card(s) or BackPlane CCIN
4003 System Card(s) or BackPlane ANYPROC
4004 to 4005 System Sub-Card(s) CTLPNCD
4009 System Card(s) or BackPlane ANYMEM
400A to 400D,
4010 to 4017
System Sub-Card(s) CCIN
40A0 Service processor Licensed Internal Code AJDGP01
40A1 Licensed Internal Code error AJDG301
40A2 Service processor Licensed Internal Code AJDGP01
40A4 Call your next level of support for assistance NEXTLVL
40A6 Main storage failure NOMSUSE
40A9 System memory card configuration problem detected MEMCFG
40E1 Service processor Licensed Internal Code AJDGP01
4100 System Card(s) or BackPlane CCIN
4101 to 4104, 410D
to 410E, 4111 to
4114, 411D, 4121 to
4124, 412D, 4131
to 4134, 413D
System Sub-Card(s) CCIN
4200 System Card(s) or BackPlane CCIN
B427
240
iSeries: iSeries 270, 800, 810, 820, 825, 830, 840, 870, 890, SB2, and SB3 Analyze Hardware Problems (System Reference
Codes)
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