Table 5. Installation error code actions (continued)
Action
key Action to be taken
F Retrieve the NAS private key from the Storwize V7000 by doing the following:
v Create a text file with the following line:
satask chnaskey -privkeyfile NAS.ppk
v Save the file as satask.txt on the USB key. Insert the USB key into one of the
top control enclosure USB ports and wait at least 20 seconds. Reinsert the
USB key into the original management node. The installation continues from
the last good checkpoint.
G Verify that the Ethernet cabling connections are seated properly between the
Storwize V7000 Unified control enclosure and the customer network, as well
as the file modules cabling to the customer network. Then reinsert the USB
key into the original file module. The installation will continue from last good
checkpoint.
H This could be caused by a number of things so look in sonas_results.txt for an
error code that could have caused this, and follow the recommended action. If
there is no other error code in sonas_results.txt that could have caused this
then refer to “File module to control enclosure” on page 27 for help
troubleshooting the file module to control enclosure management connection.
Installation error codes
Table 6 lists the error messages and keyed actions. To match the actions, see Table 5
on page 12.
Table 6. Error messages and actions
Error code Error message Action key
0A01 Unable to open /tmp/setup_hosts_$$. A
0A02 Unable to create default users. A
0A05 Unable to determine management IP address. A
0A06 Unable to determine Management Mask Address. A
0A07 Error updating /etc/hosts. A
0A08 Unable to update VPD field. A
0A0A Error opening /etc/sysconfig/network. A
0A0B Error writing /etc/sysconfig/network. A
0A0C Error updating host name. A
0A0D Error querying settings through ASU. B
0A0E Error setting ASU command. B
0A0F Unable to determine adapter name from VPD. A
0A10 Unable to open the ifcfg file. A
0A11 Unable to write to the ifcfg file. A
0A12 Unable to bring adapter down. A
0A13 Unable to bring adapter up. D then C then B
0A14 Unable to determine adapter name from VPD. A
0A15 Unable to open the ifcfg-alias file. A
0A16 Unable to write to the ifcfg-alias file. A
Chapter 3. Getting started troubleshooting 13
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