Related service information
This section provides information about the following:
v “Service web site”
v “Restoring the original contents of a hard disk drive”
v “Passwords” on page 30
v “Power management” on page 32
Service web site
When the latest maintenance diskette and the system
program service diskette become available, a notice will be
posted on http://www.ibm.com/pc/partner/infotips
Restoring the original contents of a
hard disk drive
Recovering by Access IBM Predesktop Area
Hard disk of ThinkPad computer you are servicing has a
hidden, protected area for backups. This area contains a
complete backup of the hard disk as it was shipped from
the factory and a program called the Access IBM
Predesktop Area.
You can use the Access IBM Predesktop Area to restore
the contents of the hard disk to an earlier state by using
any of the backup images stored in the protected area.
Access IBM Predesktop Area runs independently of the
Windows operating system. Therefore, you can start it by
pressing the blue Access IBM button when prompted
during startup.
After the Access IBM Predesktop Area opens, you can
perform a recovery operation, even if you are unable to
start Windows.
To restore the original contents of the hard disk drive, do
the following:
Note
The recovery process might take up to 2 hours.
Attention: All of the files on the primary hard disk
partition (usually drive C) will be lost in the recovery
process. Be sure to back up copies of the files you have
saved on your drive C before you begin.
Related service information
General descriptions 27
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