USER GUIDE
• 21/28 Copyright © 2012 Ingenico
R11 900017771 000 02 All rights reserved
5. Recommendations
5.1. Safety
Powering down the Move/5000 :
Disconnect the Move/5000 power supply block adapter from the electrical mains
network.
Lithium cell
The Move/5000 is fitted with an internal lithium cell which can only be accessed by
a qualified technician.
Battery
Move5000 is fitted with battery specially designed for this terminal.
• Only use the appropriate chargers and batteries listed in the Ingenico’s catalogue.
• Do not short-circuit the battery.
• Do not attempt to open the battery container.
• Used batteries must be disposed of at the appropriates sites.
Warning
There is a risk of explosion if the battery is incorrectly replaced or is placed in a fire.
Electrical power outlet
The electrical outlet must meet the following criteria :
• Must be installed near the equipment and easily accessible;
•
Must meet standards and regulations in the country where used;
•
For type A plug, the protection of the installation must be set to 20 A.
SAM1/SAM2/SIM1/(SAM3/SIM2) readers compartment
The trapdoor for battery, SAM1/SAM2/SIM1/(SAM3/SIM2), readers located
underneath the terminal, must be in place during the normal operation of the
terminal. See sections "Removal of SAM1/SAM2/SIM, modules" as well as "Connecting
the battery".
On airplanes
Your handset must be switched off by removing the battery pack. Remove the
battery from the terminal when on an airplane.
Non-compliance with these safety rules may result in legal action and/or a ban on
later access to cellular network services.
Explosion areas
Certain regulations restrict the use of radio equipment in chemical plants, fuel depots
and any site where blasting is carried out. You are urged to comply with these
regulations. The terminal shall be protected by a specially fitted and certified cover
enabling use in proximity to a fuel pump.
Electronic health appliances
Your handset is a radio transmitter which may interfere with health appliances, such
as hearing aids, pacemaker, hospital equipment, etc.
Your doctor or the equipment manufacturer will be able to provide you with
appropriate advice.
USER GUIDE
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5.2. Security of your terminal
Your device fulfils current applicable PCI PTS security requirements.
Upon receipt of your terminal you should check for signs of tampering of the equipment. It
is strongly advised that these checks are performed regularly after receipt. You should
check, for example: that the keypad is firmly in place; that there is no evidence of unusual
wires that have been connected to any ports on your terminal or associated equipment, the
chip card reader or any other part of your terminal. Such checks would provide warning of
any unauthorised modifications to your terminal, and other suspicious behaviour of
individuals that have access to your terminal. Your terminal detects any “tampered state”.
In this state the terminal will repeatedly flash the message” Alert Irruption!” and further
use of the terminal will not be possible. If you observe the “Alert Irruption!” message, you
should contact the terminal helpdesk immediately.
You are strongly advised to ensure that privileged access to your terminal is only granted to
staff that have been independently verified as being trustworthy.
The terminal must never be put in or left at a location where it could be stolen or replaced
by another device.
CAUTION
Positioning of the terminal on check stand must be in such a way to make cardholder PIN
(Personal Identification Number) spying infeasible.
Installing device on an adjustable stand must be in such a way that consumers can swivel
the terminal sideways and/or tilt it forwards/backwards to a position that makes visual
observation of the PIN-entry process difficult.
Positioning of in-store security cameras such that the PIN-entry keypad is not visible.
NEVER ask the customer to divulge their PIN Code. Customers should be advised to ensure
that they are not being overlooked when entering their PIN Code.
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