17
Maintenance
Ensure the unit is fully unplugged from the mains socket before cleaning.
• To clean the units, wipe the case with a slightly moist, lint-free cloth.
• Do not use any cleaning uids containing alcohol, ammonia or abrasives.
• Do not spray aerosol at or near the unit.
Hints and Tips
If a problem does occur, it may often be due to something very minor. The following table
contains various tips. If you require additional assistance
• For UK, please call our UK Call Centre on 0344 561 1234.
• For Ireland, please call our Ireland Call Center on 1 890 818 575.
General
Problem Solution
No power. • Ensure the mains plug is connected.
• Make sure that you select the ON mode.
The remote control is
not function.
• Use the remote control near the unit.
• Point the remote control at the remote sensor on the unit.
• Replace the battery in the remote control with a new one.
• Remove any obstacles between the remote control and
the unit.
Loud hum or noise is
heard.
• The plugs and sockets are dirty. Wipe them with a cloth
slightly moistened with alcohol.
The unit does not
respond when pressing
any buttons.
• The unit may freeze up during use. Switch the unit o and
then on again at the mains socket to reset the unit.
The unit will sometimes
switch back to standby
mode automatically.
The eco-friendly technology will switch this device to Standby mode
automatically when the input volume is too low or muted for 15
minutes. Press the button on the main unit or remote control to
switch the main unit on again.
Bluetooth®
Problem Solution
I cannot nd
“TH-W513B” on my
Bluetooth® device.
• Ensure the Bluetooth® function is activated on your
Bluetooth® device.
• Ensure you have paired your unit with the Bluetooth®
device.
TH-W513B_IB_Final171124V5.indd 17 24/11/2017 3:58 PM