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Should you have any problem(s) with your robot vacuum cleaner, review the table below
for solutions to minor performance issues. If the issues cannot be solved,
first try to turn off
the robot vacuum cleaner and restart.
TROUBLESHOOTING
PROBLEM POSSIBLE CAUSE SOLUTION
Robot vacuum
cleaner will not
power on.
The robot vacuum cleaner is
powered off.
Press the quick start power button to turn the
robot vacuum cleaner on.
The battery may be
depleted.
Charge the battery as instructed on page 11-12.
Robot vacuum
cleaner does not
work.
The anti-drop cliff sensors
are dirty.
Clean the anti-drop cliff sensors.
Robot vacuum
cleaner stops
working suddenly.
The side brushes are jammed.
Remove any entangled objects or string/hair
wrapped around brushes.
The wheels are jammed.
Remove any entangled objects and clean wheel
housing by rotating wheel while dusting.
The battery may be
depleted.
Charge the battery as instructed on page 11-12.
The brushroll is jammed or is
installed incorrectly.
Remove the obstruction and reinstall the
brushroll. Follow instructions on page 19.
The robot vacuum cleaner is
stuck in an area.
Free the robot vacuum cleaner and remove the
obstacles. Restart the vacuum cleaner.
Robot vacuum
cleaner reverses
backwards
irregularly.
The front bumper sensor is
jammed.
Remove any debris that may have become
trapped behind the front bumper sensor.
Robot vacuum
cleaner does not
clean automatically
at scheduled time.
The robot vacuum cleaner is
powered off.
Press the quick start power button to turn the
robot vacuum cleaner on.
The scheduled time is set
incorrectly.
Reset the scheduled time as instructed on page
16.
The battery may be depleted. Charge the battery as instructed on page 11-12.
The scheduled time has been
reset.
All settings may be erased when robot vacuum
cleaner is turned off or when the battery power
is exhausted. You may need to reset the time and
reschedule the cleaning time.
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