TROUBLESHOOTING GAME ERRORS
CLEARING GAME ERRORS
Game errors can be cleared, by pushing the test button ONCE. The game will try
and check if the error is fixed. If the reason for the error is fixed, the game will
continue as normal. If the error is not fixed, the error will remain on the display.
Err1 – TICKET ERROR
This error usually occurs if the game has run out of tickets or there is a ticket jam
when the machine tries to dispense tickets. A less common reason is if the game
PCB tries to dispense tickets but doesn’t get a notch pulse for approximately three
seconds.
Use the Switch Test and test the notch pulse by manually activating the micro-
switch on the ticket/capsule dispenser, an active notch will be display as C1.
If the game was out of tickets, replace the tickets, clear the jam and then push the
test button once to clear the error. The game will then payout any owed tickets.
Err2 – START/STOP BUTTON JAMMED
This error is usually displayed if the Start/Stop button is active for longer than 30
seconds. Use the Switch Test and check the Stop/Start button, an active button will
be displayed as C3.
Err3 – EEPROM ERROR
This Error is only displayed in test mode and means that the CPU cannot read the
EEPROM, or is receiving errors during communication with the EEPROM (The
24C16 IC on the main MCU PCB). This could cause problems with the game audits
and program settings. The first thing to do is trying to switch ON and OFF the
machine in at least 2 cycles, if message still appear than replace the EEPROM IC
Atmel 24C16 on the CPU PCB with the new EEPROM, If still Error massage, this
could be a problems with the game audits and program. If this error occurs, send
your main MCU PCB to the nearest authorized LAI games dealer for repair.
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