Name: Lenovo Preferred Pro
Brand: Lenovo
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Chapter6.Troubleshooting

Thefollowingarethemostcommonkeyboardproblems.Ifyouencounteranyofthefollowingproblemswith

thekeyboard,refertothecorrespondingsolution.

Problem:Theﬁngerprintreaderisnotworkingcorrectly.

Solution:RefertoChapter5“Caringfortheﬁngerprintreader”onpage11

Problem:Thebluebuttondoesnotworkcorrectly.

Solution:EnsurethattheWindowssysteminformationwindowwillbedisplayedwhenyoupresstheblue

button,oroneofthefollowingprogramsisinstalledonyourcomputer:

•ThinkVantageProductivityCenter

•LenovoThinkVantageToolbox

•LenovoSimpletap

•LenovoSolutionCenter

•LenovoDeviceExperience

•SystemInformation

Problem:Ipressabuttononce,butthecomputerrespondsasifIpressedittwice.

Solution:Dependingonyouroperatingsystem,adjustthekeyboardrepeatdelayorrepeatratesettings

bydoingoneofthefollowing:

•FortheWindows7operatingsystem:

1.DependingonyourStartmenumode,clickStart➙ControlPanelorStart➙Settings➙Control

Panel.

2.ClicktheViewbymenuandselectSmalliconsorLargeicons.TheAllControlPanelItems

categoryisexpanded.

3.ClickKeyboard.

4.ClicktheSpeedtab.

5.MovetheRepeatdelayslidertoLongortheRepeatrateslidertoSlow.

6.ClickOK.

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