•FindaServiceProviderlocatednearyou.
LenovoSupportWebsite
TechnicalsupportinformationisavailableontheLenovoSupportWebsiteat:
http://www.lenovo.com/support
ThisWebsiteisupdatedwiththelatestsupportinformationsuchasthefollowing:
•Diagnosticsolutions
•Driversandsoftware
•Knowledgebaseandfrequentlyaskedquestions
•Latestelectronicmanuals
•LenovoSupportphonenumbers
•Productandpartsdetails
•Productandservicewarranty
Frequentlyaskedquestions
Fortheanswerstofrequentlyaskedquestionsaboutthecomputer,goto:
http://www.lenovo.com/support/faq
Helpandservice
Thissectionprovidesinformationaboutobtaininghelpandservice.
Callingforservice
Duringthewarrantyperiod,youcangethelpandinformationbytelephonethroughtheCustomerSupport
Center.Forthewarrantyperiodofthecomputer,gotohttp://www.lenovo.com/warranty-status.Foralistof
LenovoSupportphonenumbers,gotohttp://www.lenovo.com/support/phone.
Note:Phonenumbersaresubjecttochangewithoutnotice.Ifthenumberforyourcountryorregionisnot
provided,contactyourLenovoresellerorLenovomarketingrepresentative.
Thefollowingservicesareavailableduringthewarrantyperiod:
•Problemdetermination-Trainedservicepersonnelareavailabletoassistyouwithdetermininga
hardwareproblemanddecidingwhatactionisnecessarytofixtheproblem.
•Hardwarerepair-Iftheproblemiscausedbyhardwareunderwarranty,trainedservicepersonnelare
availabletoprovidetheapplicablelevelofservice.
•EngineeringChangemanagement-Theremightbechangesthatarerequiredafteraproducthas
beensold.LenovooryourresellerwillmakeselectedEngineeringChanges(ECs)thatapplytoyour
hardwareavailable.
Theseitemsarenotcoveredbythewarranty:
•ReplacementoruseofpartsnotmanufacturedfororbyLenovoornon-warrantedLenovoparts
•Identificationofsoftwareproblemsources
•ConfigurationofBIOSaspartofaninstallationorupgrade
•Changes,modifications,orupgradestodevicedrivers
•Installationandmaintenanceofnetworkoperatingsystems(NOS)
•Installationandmaintenanceofapplicationprograms
Ifpossible,beatthecomputerwhenyoucall.Havethefollowinginformationavailable:
62ThinkCentreM900zUserGuide