Lexmark M5270 User Manual

Action Yes No
Step 2
a From the document that you are trying to print, open the Print
dialog, and then select Collate.
b Print the document.
Are the pages collated correctly?
The problem is
solved.
Go to step 3.
Step 3
a Reduce the number of pages to print.
b Print the document.
Are the pages collated correctly?
The problem is
solved.
Contact
customer
support.
Tray linking does not work
Action Yes No
Step 1
a Check if the trays contain the same paper size and paper type.
b Check if the paper guides are positioned correctly.
c Print the document.
Do the trays link correctly?
The problem is
solved.
Go to step 2.
Step 2
a From the control panel, navigate to:
Settings > Paper > Tray Configuration > Paper Size/Type
For non-touch-screen printer models, press
to navigate
through the settings.
b Set the paper size and paper type to match the paper loaded
in the linked trays.
c Print the document.
Do the trays link correctly?
The problem is
solved.
Go to step 3.
Step 3
a Make sure that Tray Linking is set to Automatic. For more
information, see
“Linking trays” on page 36.
b Print the document.
Do the trays link correctly?
The problem is
solved.
Contact
customer
support.
Troubleshooting 152

Lexmark M5270 Specifications

General

Print Resolution	1200 x 1200 dpi
Processor Speed	1.2 GHz
Print Technology	Laser
Standard Memory	1 GB
Maximum Memory	4 GB
Standard Input Capacity	550 sheets
Connectivity	Ethernet, USB, Wireless
Hard Disk	Option available
Recommended Monthly Page Volume	5, 000 to 50, 000 pages
Network Protocol	TCP/IP, IPv4, IPv6
Printable Area	8.5 x 14 inches
Paper Handling Input, Standard	550 sheets
Paper Handling Output, Standard	250 sheets
Media Types Supported	Card Stock, Envelopes, Paper Labels, Plain Paper, Transparencies
Media Sizes Supported	Letter, Legal, Executive, A4, A5, B5, Envelopes
Standard Ports	USB 2.0, Gigabit Ethernet
Maximum Paper Size	8.5 x 14 inches
Operating System Compatibility	Windows, Linux, Mac OS X
Duplex Printing	Standard