Lexmark MS812dn User Manual

Printer does not respond
The printer is not responding
Action Yes No
Step 1
Make sure the printer is turned on.
Is the printer turned on?
Go to step 2. Turn on the printer.
Step 2
Check if the printer is in Sleep mode or Hibernate mode.
Is the printer in Sleep mode or Hibernate mode?
Press the Sleep button
to wake the printer
from Sleep mode or
Hibernate mode.
Go to step 3.
Step 3
Check if one end of the power cord is plugged into the printer and the
other to a properly grounded electrical outlet.
Is the power cord plugged into the printer and a properly grounded
electrical outlet?
Go to step 4. Plug one end of the
power cord into the
printer and the other to
a properly grounded
electrical outlet.
Step 4
Check other electrical equipment plugged into the electrical outlet.
Does other electrical equipment work?
Unplug the other
electrical equipment,
and then turn on the
printer. If the printer
does not work, then
reconnect the other
electrical equipment.
Go to step 5.
Step 5
Check if the cables connecting the printer and the computer are inserted
in the correct ports.
Are the cables inserted in the correct ports?
Go to step 6. Make sure to match the
following:
• The USB symbol on
the cable with the
USB symbol on the
printer
• The appropriate
Ethernet cable with
the Ethernet port
Step 6
Make sure the electrical outlet is not turned off by a switch or breaker.
Is the electrical outlet turned off by a switch or breaker?
Turn on the switch or
reset the breaker.
Go to step 7.
Step 7
Check if the printer is plugged into any surge protectors, uninterruptible
power supplies, or extension cords.
Is the printer plugged into any surge protectors, uninterruptible power
supplies, or extension cords?
Connect the printer
power cord directly to
a properly grounded
electrical outlet.
Go to step 8.
Troubleshooting 305

Lexmark MS812dn Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	4 s
Print margins (top, bottom, right, left)	4.2 mm
Print speed (black, normal quality, A4/US Letter)	66 ppm
Duplex print speed (black, normal quality, A4/US Letter)	40 ppm
Security algorithms	802.1x RADIUS, EAP-TLS, EAP-TTLS, LEAP, MD5, PEAP
Supported network protocols (IPv4)	TCP, UDP, AppleTalk, LPR/LPD, Direct IP, FTP, TFTP, ThinPrint, IPP
Printing colors	Black
Country of origin	China
Maximum duty cycle	300000 pages per month
Recommended duty cycle	5000 - 50000 pages per month
Number of print cartridges	1
Page description languages	Microsoft XPS, PCL 5e, PCL 6, PDF 1.7, PostScript 3, PPDS, XHTML
Maximum internal memory	2560 MB
Sound power level (standby)	32 dB
Sound pressure level (printing)	58 dB
Sound pressure level (quiet mode)	53 dB
Total input capacity	550 sheets
Maximum input capacity	4400 sheets
Total number of input trays	2
Maximum number of input trays	6
Multi-Purpose tray input capacity	100 sheets
Envelopes sizes	7 3/4, 9, 10, B5, C5, DL
Maximum print size	216 x 356 mm
Paper tray media types	Card stock, Envelopes, Labels, Plain paper
Paper tray media weight	60 - 176 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Standard interfaces	USB 2.0
Optional connectivity	Parallel, Serial (RS-232), Wireless LAN
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Other operating systems supported	Novell NetWare 5.x, Novell NetWare 6.x, Novell Open Enterprise Server
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64
Power consumption (off)	0.5 W
Power consumption (standby)	4.1 W
Power consumption (printing)	830 W
Package weight	27430 g
Networking features	Gigabit Ethernet
Networking standards	IEEE 802.3, IEEE 802.3ab, IEEE 802.3u
Compatible operating systems	Windows XP (32/64bit)\\r Windows Vista (32/64bit)\\r Windows 7 (32/64bit)\\r Mac OS X 10.5, 10.6, 10.7, 10.8\\r SUSE Linux Enterprise Server 10, 11\\r SUSE Linux Enterprise Desktop 10, 11\\r Red Flag Linux Desktop 6.0\\r Linpus Linux Desktop 9.6\\r Debian GNU/Linux 5.0, 6.0\\r Red Hat Enterprise Linux WS 4.0, 5.0, 6.0\\r Ubuntu Linux 11.04, 11.10, 12.04\\r openSUSE Linux 11.3, 11.4, 12.1\\r PCLinuxOS 2011.9\\r Mint Linux 9, 10, 11, 12\\r Fedora Linux 14, 15\\r Unix Sun Solaris SPARC 9, 10\\r Unix HP-UX 11.11, 11.23, 11.31\\r Unix Sun Solaris x86 10, 11\\r Unix IBM AIX 5.3, 6.1, 7.1
Compliance industry standards	IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
Sustainability certificates	ENERGY STAR
Display	LCD
Certification	RAL-UZ, CAN/CSA, ICES, BSMI, CNS, VCCI, FCC, UL, IEC, CE, CB, GS (TÜV), SEMKO, C-tick, CCC, CISPIR, EK, ECMA, TED
Product color	Grey, White
Operating altitude	0 - 2896 m
Operating temperature (T-T)	16 - 32 °C
Operating relative humidity (H-H)	8 - 80 %

Weight and Dimensions

Dimensions (WxDxH)	425 x 510 x 419 mm