Lexmark MS812dn User Manual

Action Yes No
Step 3
Check if the network connection is working.
Is the network connection working?
Go to step 4. Contact your system
support person.
Step 4
Make sure the cable connections to the printer and print server are secure.
For more information, see the setup documentation that came with
the printer.
Are the cable connections to the printer and print server secure?
Go to step 5. Tighten the cable
connection.
Step 5
Temporarily disable the Web proxy servers.
Note: Proxy servers may block or restrict you from accessing certain
Web sites including the Embedded Web Server.
Are the Web proxy servers disabled?
Go to step 6. Contact your system
support person.
Step 6
Access the Embedded Web Server again by typing the correct IP address
in the address field.
Did the Embedded Web Server open?
The problem is solved. Contact
customer
support.
Contacting customer support
When you contact customer support, you will need to be able to describe the problem you are experiencing, the message
on the printer display, and the troubleshooting steps you have already taken to find a solution.
You need to know your printer model type and serial number. For more information, see the label at the back of the
printer. The serial number is also listed on the menu settings page.
Lexmark has various ways to help you solve your printing problem. Visit the Lexmark Web site at
http://support.lexmark.com, and then select one of the following:
Tech Library You can browse our library of manuals, support documentation, drivers, and other downloads to help you
solve common problems.
E-mail You can send an e-mail to the Lexmark team, describing your problem. A service representative will respond
and provide you with information to solve your problem.
Live chat You can chat directly with a service representative. They can work with you to solve your printer problem or
provide assistance through Assisted Service where the service representative can remotely connect to your
computer through the Internet to troubleshoot problems, install updates, or complete other tasks to help
you successfully use your Lexmark product.
Telephone support is also available. In the U.S. or Canada, call 1-800-539-6275. For other countries or regions, visit
http://support.lexmark.com.
Troubleshooting 340

Lexmark MS812dn Specifications

General

Color	No
Duplex printing	Yes
Print technology	Laser
Maximum resolution	1200 x 1200 DPI
Time to first page (black, normal)	4 s
Print margins (top, bottom, right, left)	4.2 mm
Print speed (black, normal quality, A4/US Letter)	66 ppm
Duplex print speed (black, normal quality, A4/US Letter)	40 ppm
Security algorithms	802.1x RADIUS, EAP-TLS, EAP-TTLS, LEAP, MD5, PEAP
Supported network protocols (IPv4)	TCP, UDP, AppleTalk, LPR/LPD, Direct IP, FTP, TFTP, ThinPrint, IPP
Printing colors	Black
Country of origin	China
Maximum duty cycle	300000 pages per month
Recommended duty cycle	5000 - 50000 pages per month
Number of print cartridges	1
Page description languages	Microsoft XPS, PCL 5e, PCL 6, PDF 1.7, PostScript 3, PPDS, XHTML
Maximum internal memory	2560 MB
Sound power level (standby)	32 dB
Sound pressure level (printing)	58 dB
Sound pressure level (quiet mode)	53 dB
Total input capacity	550 sheets
Maximum input capacity	4400 sheets
Total number of input trays	2
Maximum number of input trays	6
Multi-Purpose tray input capacity	100 sheets
Envelopes sizes	7 3/4, 9, 10, B5, C5, DL
Maximum print size	216 x 356 mm
Paper tray media types	Card stock, Envelopes, Labels, Plain paper
Paper tray media weight	60 - 176 g/m²
Non-ISO print media sizes	Executive (184 x 267mm), Folio (media size), Letter (media size), Oficio (media size), Statement (140 x 216mm), Legal (media size)
ISO A-series sizes (A0...A9)	A4, A5, A6
JIS B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Standard interfaces	USB 2.0
Optional connectivity	Parallel, Serial (RS-232), Wireless LAN
USB 2.0 ports quantity	USB 2.0 ports have a data transmission speed of 480 Mbps, and are backwards compatible with USB 1.1 ports. You can connect all kinds of peripheral devices to them.
Other operating systems supported	Novell NetWare 5.x, Novell NetWare 6.x, Novell Open Enterprise Server
Server operating systems supported	Windows Server 2003, Windows Server 2003 x64, Windows Server 2008, Windows Server 2008 R2, Windows Server 2008 x64
Power consumption (off)	0.5 W
Power consumption (standby)	4.1 W
Power consumption (printing)	830 W
Package weight	27430 g
Networking features	Gigabit Ethernet
Networking standards	IEEE 802.3, IEEE 802.3ab, IEEE 802.3u
Compatible operating systems	Windows XP (32/64bit)\\r Windows Vista (32/64bit)\\r Windows 7 (32/64bit)\\r Mac OS X 10.5, 10.6, 10.7, 10.8\\r SUSE Linux Enterprise Server 10, 11\\r SUSE Linux Enterprise Desktop 10, 11\\r Red Flag Linux Desktop 6.0\\r Linpus Linux Desktop 9.6\\r Debian GNU/Linux 5.0, 6.0\\r Red Hat Enterprise Linux WS 4.0, 5.0, 6.0\\r Ubuntu Linux 11.04, 11.10, 12.04\\r openSUSE Linux 11.3, 11.4, 12.1\\r PCLinuxOS 2011.9\\r Mint Linux 9, 10, 11, 12\\r Fedora Linux 14, 15\\r Unix Sun Solaris SPARC 9, 10\\r Unix HP-UX 11.11, 11.23, 11.31\\r Unix Sun Solaris x86 10, 11\\r Unix IBM AIX 5.3, 6.1, 7.1
Compliance industry standards	IEEE 802.3, IEEE 802.3u, IEEE 802.3ab
Sustainability certificates	ENERGY STAR
Display	LCD
Certification	RAL-UZ, CAN/CSA, ICES, BSMI, CNS, VCCI, FCC, UL, IEC, CE, CB, GS (TÜV), SEMKO, C-tick, CCC, CISPIR, EK, ECMA, TED
Product color	Grey, White
Operating altitude	0 - 2896 m
Operating temperature (T-T)	16 - 32 °C
Operating relative humidity (H-H)	8 - 80 %

Weight and Dimensions

Dimensions (WxDxH)	425 x 510 x 419 mm