Lexmark X5470 User Manual

3 Click Install.
4 When the Existing Printer Driver Found dialog box appears, select Update the existing driver software.
Bidirectional communication is not established
The printer and computer may not be able to exchange data.
These are possible solutions. Try one or more of the following:
CHECK THE USB CONNECTION
1 Check that the USB cable is connected to the computer. The USB port on the back of the computer is marked
by the
USB symbol. Plug the long, flat end of the USB cable into this port.
2 Make sure that the smaller, more square end of the USB cable is plugged into the back of the printer.
3 Check that the USB cable is not damaged and that the light is on.
MAKE SURE THE PRINTER IS RECEIVING POWER
If the button is not lit, the printer may not be receiving power.
• Plug the printer into a different outlet.
• If the printer is plugged into a surge protector, unplug the printer, and plug it directly into an electrical outlet.
MAKE SURE THE EXTERNAL PRINT SERVER IS WORKING
If the printer is connected to an external print server, the problem may be with this print server. Check to make
sure the device is working properly and that the printer is connected to the network.
Experiencing poor quality or incorrect output
See the topic that best describes the problem.
• Print is too dark or smudged
• Vertical straight lines are not smooth
• White lines appear in graphics or solid black areas
• Characters are missing or unexpected
• Colors on printout are faded or differ from colors on the screen
• Printouts have alternating bands of light and dark print
• Page prints with different fonts
• Printed characters are improperly formed or are not aligned correctly at the left margin
• Transparencies or photos contain white lines
• Glossy photo paper or transparencies stick together
Troubleshooting
152

Lexmark X5470 Specifications

General

Envelopes sizes	7 3/4, 9, 10, DL
Maximum print size	216 x 297 mm
Paper tray media types	Card stock, Coated paper, Envelopes, Labels, Plain paper, Transparencies
Non-ISO print media sizes	a2 baronial, Executive (184 x 267mm), hagaki card, index card, l, Legal (media size), Letter (media size), Statement (140 x 216mm)
ISO A-series sizes (A0...A9)	A4, A5, A6
ISO B-series sizes (B0...B9)	B5
Maximum ISO A-series paper size	A4
Print technology	Inkjet
Maximum resolution	4800 x 1200 DPI
Print speed (black, normal quality, A4/US Letter)	15 ppm
Print speed (color, normal quality, A4/US Letter)	5 ppm
Digital sender	No
Maximum duty cycle	3000 pages per month
Number of print cartridges	4
Input color depth	48 bit
Optical scanning resolution	600 x 1200 DPI
Copy speed (black, normal quality, A4)	1.4 cpm
Copy speed (color, normal quality, A4)	0.7 cpm
A6 Card	Yes
Dimensions (WxDxH)	454 x 320 x 192 mm
All-in-one functions	Copy, Fax, Scan
Standard media sizes	5 x 7\
Color all-in-one functions	copy, print, scan
Compatible operating systems	Microsoft Windows 2000, Microsoft Windows 98 SE, Microsoft Windows Me, Microsoft Windows XP, Apple Mac OS X (10.3.0-10.3.x), Apple Mac OS X (10.4.0-10.4.x), Microsoft Windows XP Professional x64
Faxing	Mono faxing
Modem speed	33.6 Kbit/s
Maximum input capacity	100 sheets
Standard interfaces	USB 2.0
Compatible memory cards	Microdrive, MMC, MS Duo, MS Pro, SD, xD
Sound pressure level (printing)	40 dB
Certification	Energy Star, FCC Class B, UL 60950 3rd Edition, CE Class B, CB IEC 60950 IEC 60825-1, C-tick mark Class B, CCC Class B, CSA, ICES Class B, GS (TÜV), SEMKO
Market positioning	Home & office