• Subject : Display Letters/Segments Missing: Fan Speed & Surface Light
• Models with ECN and Serial Number Range in alphabetical or numerical order
<Repair information>
Country Model (ECN)
Serial Number
Range
USA
609TA** ~ 712TA**
USA
609TA** ~ 712TA**
USA
609TA** ~ 712TA**
USA
609TA** ~ 712TA**
USA
609TA** ~ 712TA**
USA
LMV2031SW
609TA** ~ 712TA**
Country Model (ECN)
Serial Number
Range
USA
LMV2031ST
609TA** ~ 712TA**
USA
LMV2031SB
609TA** ~ 712TA**
USA
LMV2031BD
609TA** ~ 712TA**
USA
609TA** ~ 712TA**
USA
609TA** ~ 712TA**
USA
LMH2235ST
609TA** ~ 712TA**
• Extended Warranty
This service is covered by an extended warranty Yes No
- If Yes, Parts for ( ) years and Labor for ( ) years by LG.
- If No, Parts and labor are charged to the customer if outside warranty period.
• The warranty period, including any extended warranty above, starts from the original date of purchase.
1. Symptoms and Causes
a) Symptoms : Missing display letters/segments when the Fan Speed and surface light
settings scroll across the display.
b) Causes : Defective PCB assembly
2. Repair Instruction
Improved PCB assembly that was produced after January 8, 2018.
• The information is available through “https://gsfsplus-america.lge.com” with a valid ID.
• The information is intended tor experienced technicians, not for customer .
• The information is subject to change or update without notice.
Applicable only with symptoms below: Applicable with every repair:
Service Bulletin
Product : Microwave Oven
Bulletin # : CVZ201800006
Release Date : 2018-02-22