12
Managing
Protecting the OLED TV Screen
• Unlike general LED/LCD TVs, OLED TVs can display perfect black and
produce clear images without light blurring.
• Due to the characteristics of OLED materials that provide high-resolution
display, image retention may occur or persist, leaving an afterimage on
the screen.
• Image retention is a common phenomenon in all OLED panels. Using the
recommended viewing mode can minimise image retention.
• Avoid displaying images that are likely to cause image retention, and
follow the recommendations.
Images that are likely to cause image retention
• Screen with black areas on one or more sides on the top, bottom, left
or right
• Images whose aspect ratio is 4:3 or 21:9.
• Screens with images fixed for a long time, such as channel numbers,
broadcast station logos, game console icons, or set-top box menus
• Other static screens or screens that repeat the same scene
Recommendations for Minimising Image
Retention
• When watching TV for extended periods, press the remote control
Q.Settings button ( ) and configure the screen as follows.
1.
→ [ ] → [Picture] → [Select Mode] → [Eco] / [Auto
Power Save] (Depending on country)
2. [Advanced Settings] → [Brightness] → [OLED Pixel Brightness]
→ Adjusting to Low
3.
→ [ ] → [General] → [OLED Care] → [OLED Panel Care]
→ [Adjust Logo Brightness] → [High]
• If there are black areas on one or more of the top, bottom, left, or right
sides of the screen, press the remote control Q.Settings button (
)
to remove the black areas before watching.
•
→ [ ] → [Picture] → [Aspect Ratio] → [User Selection] →
[Vertical Zoom] or [4-Way Zoom]
• Turn off the menu for setting up external devices such as set-top boxes
so that it is not displayed on the screen for a prolonged period.
Note
• OLED TVs automatically lower screen brightness when a fixed image is
received for an extended period and restore brightness once the fixed
image is gone.
• This is one of the features of the TV for minimising image retention and
is not a malfunction.
Running Pixel Cleaning
OLED TVs are equipped with a pixel cleaning feature that detects screen
conditions on its own to prevent retention.
• Pixel cleaning automatically calculates the optimal execution time based
on cumulative viewing time and runs automatically when you turn off
the TV.
• Horizontal lines may appear at the top and bottom of the screen during
pixel cleaning.
• The pixel cleaning feature works when the TV is connected to the power
cord and main power.
• Pixel cleaning can also be run manually by pressing the remote control
Q.Settings button (
).
•
→ [ ] → [General] → [OLED Care] → [OLED Panel Care] →
[Pixel Cleaning]
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